Make Difficult People Disappear (ePub)
How to Deal with Stressful Behavior and Eliminate Conflict
(Sprache: Englisch)
Save your organization by building the skills to deal with
difficult people
We all have to work with people we can't stand to be around. Our
challenge is to find creative ways to handle these difficult
people. In the fable Make Difficult People...
difficult people
We all have to work with people we can't stand to be around. Our
challenge is to find creative ways to handle these difficult
people. In the fable Make Difficult People...
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Save your organization by building the skills to deal with
difficult people
We all have to work with people we can't stand to be around. Our
challenge is to find creative ways to handle these difficult
people. In the fable Make Difficult People Disappear, the
skills and strategic plan needed to change your mindset are told
through a clear, concise story. By first understanding the four
main personality types in the workplace, Commander, Organizer,
Relater, and Entertainer, readers can then devise effective
strategies for diffusing unproductive and damaging behavior.
This book serves to change the mindset and behavior of people
who deal with difficulty on a regular basis.
* Wofford describes how through understanding our behavior
differences and natural reactions to stress, that utilizing a plan
based on these differences the difficulty simply seems to
disappear
* Advises everyone from frustrated executives to entrepreneurs
tired of dealing with difficult people who suck the life out of
their organizations
Complete with a step-by-step action plan, Make Difficult
People Disappear serves to replenish your confidence and build
skills in leading those who until now you didn't know how to manage
and felt there was no choice but to continue to deal with or
ignore.
difficult people
We all have to work with people we can't stand to be around. Our
challenge is to find creative ways to handle these difficult
people. In the fable Make Difficult People Disappear, the
skills and strategic plan needed to change your mindset are told
through a clear, concise story. By first understanding the four
main personality types in the workplace, Commander, Organizer,
Relater, and Entertainer, readers can then devise effective
strategies for diffusing unproductive and damaging behavior.
This book serves to change the mindset and behavior of people
who deal with difficulty on a regular basis.
* Wofford describes how through understanding our behavior
differences and natural reactions to stress, that utilizing a plan
based on these differences the difficulty simply seems to
disappear
* Advises everyone from frustrated executives to entrepreneurs
tired of dealing with difficult people who suck the life out of
their organizations
Complete with a step-by-step action plan, Make Difficult
People Disappear serves to replenish your confidence and build
skills in leading those who until now you didn't know how to manage
and felt there was no choice but to continue to deal with or
ignore.
Inhaltsverzeichnis zu „Make Difficult People Disappear (ePub)“
Acknowledgments iv Introduction vii Author's Note on Sources xi 1 BRIBES . . . in the Form of Sprinkles? 1 2 SHIFTS . . . in Your Expectations 19 3 LABELS . . . That Actually Make Sense 43 4 MAPS . . . Showing Where Others Can Go before Being Told 65 5 PRAISE . . . without Pom-Poms Unless That's What They Need 89 6 CLUES . . . That You Can Finally Hear 113 7 HOPE . . . in What Others Intend Despite What They Do 135 8 WHEELS . . . of Motion Not Attached to a Bus 147 9 HABITS . . . That Help You Be You and Let Them Be Them 169 Conclusion 187 Appendix: CORE Snapshot(TM) 193 About the Author 195
Autoren-Porträt von Monica Wofford
MONICA WOFFORD, CSP, is the CEO of Contagious Companies, Inc., a training and consulting firm specializing in the transformation of managers from those promoted, but perhaps not prepared, into high performing leaders. She's had the privilege of working with organizations such as Estée Lauder, the United States Mint, the FAA, SeaWorld, and the Department of Education, and has engaged audiences in all fifty United States and seventeen countries. When not serving clients and leading her own team, Monica is an active member of the National Speakers Association and the International Society for Performance Improvement.
Bibliographische Angaben
- Autor: Monica Wofford
- 2012, 1. Auflage, 208 Seiten, Englisch
- Verlag: John Wiley & Sons
- ISBN-10: 1118283635
- ISBN-13: 9781118283639
- Erscheinungsdatum: 22.03.2012
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eBook Informationen
- Dateiformat: ePub
- Größe: 1.11 MB
- Mit Kopierschutz
Sprache:
Englisch
Kopierschutz
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