Management of Tourism and Hospitality Services (ePub)
Second Edition
(Sprache: Englisch)
What standards should tourism and hospitality practitioners adhere to? What goes into designing and delivering quality tourism and hospitality services? What management functions are necessary for the maintenance of high service standards? What critical...
Leider schon ausverkauft
eBook
6.99 €
3 DeutschlandCard Punkte
sammeln
- Lastschrift, Kreditkarte, Paypal, Rechnung
- Kostenloser tolino webreader
Produktdetails
Produktinformationen zu „Management of Tourism and Hospitality Services (ePub)“
What standards should tourism and hospitality practitioners adhere to? What goes into designing and delivering quality tourism and hospitality services? What management functions are necessary for the maintenance of high service standards? What critical issues confront the tourism industry today? The answers to these questions have been adequately addressed by this book which is indispensable to both students and practitioners of hospitality and tourism. This book provides insights into different segments of the tourism and hospitality industry, management functions, design and delivery of tourism and hospitality services as well as critical issues such as service quality and technological applications.
Autoren-Porträt von Ishmael Mensah, Rebecca Dei Mensah
Ishmael MensahDr. Ishmael Mensah is a Senior Lecturer at the Department of Hospitality and Tourism Management of the University of Cape Coast. He holds a Ph.D in Tourism from the same university as well as post-graduate certificates in Hospitality Administration and Event Planning & Tradeshow Management from Georgia State University. He is a Certified Hospitality Educator (CHE) by American hotel and Lodging Educational Institute and a Member of the Institute of Hospitality (MIH).
Rebecca Dei Mensah
Mrs. Rebecca Dei Mensah is a Lecturer at the School of Business of the University of Cape Coast. She holds an MBA from the University of Ghana and currently pursuing a Ph.D in human resource management at Kenyatta University in Kenya.
Ishmael Mensah
Dr. Ishmael Mensah is a Senior Lecturer at the Department of Hospitality and Tourism Management of the University of Cape Coast. He holds a Ph.D in Tourism from the same university as well as post-graduate certificates in Hospitality Administration and Event Planning & Tradeshow Management from Georgia State University. He is a Certified Hospitality Educator (CHE) by American hotel and Lodging Educational Institute and a Member of the Institute of Hospitality (MIH).
Rebecca Dei Mensah
Mrs. Rebecca Dei Mensah is a Lecturer at the School of Business of the University of Cape Coast. She holds an MBA from the University of Ghana and currently pursuing a Ph.D in human resource management at Kenyatta University in Kenya.
Bibliographische Angaben
- Autoren: Ishmael Mensah , Rebecca Dei Mensah
- 2013, 417 Seiten, Englisch
- Verlag: Xlibris UK
- ISBN-10: 1483693171
- ISBN-13: 9781483693170
- Erscheinungsdatum: 30.09.2013
Abhängig von Bildschirmgröße und eingestellter Schriftgröße kann die Seitenzahl auf Ihrem Lesegerät variieren.
eBook Informationen
- Dateiformat: ePub
- Größe: 2.28 MB
- Mit Kopierschutz
Sprache:
Englisch
Kopierschutz
Dieses eBook können Sie uneingeschränkt auf allen Geräten der tolino Familie lesen. Zum Lesen auf sonstigen eReadern und am PC benötigen Sie eine Adobe ID.
Kommentar zu "Management of Tourism and Hospitality Services"
0 Gebrauchte Artikel zu „Management of Tourism and Hospitality Services“
| Zustand | Preis | Porto | Zahlung | Verkäufer | Rating |
|---|
Schreiben Sie einen Kommentar zu "Management of Tourism and Hospitality Services".
Kommentar verfassen