Managing Facilitated Processes (PDF)
A Guide for Facilitators, Managers, Consultants, Event Planners, Trainers and Educators
(Sprache: Englisch)
Managing Facilitated Processes
Managing Facilitated Processes helps people make thoughtful
decisions about managing successful gatherings. The book's ten
chapters are divided into three parts:
From Contact to Contract--building customized...
Managing Facilitated Processes helps people make thoughtful
decisions about managing successful gatherings. The book's ten
chapters are divided into three parts:
From Contact to Contract--building customized...
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Managing Facilitated Processes
Managing Facilitated Processes helps people make thoughtful
decisions about managing successful gatherings. The book's ten
chapters are divided into three parts:
From Contact to Contract--building customized agreements;
eighteentypes of facilitated processes, their deliverables and
unique features
Approach and Style--ensuring integrated, customized, and
systematic elements; a forget-me-not prompter; effective management
styles
Management x 5: Participants, Speakers, Logistics,
Documents,Feedback--practice guidelines, examples, and
time-saving tools
Managing Facilitated Processes also includes a companion Web
site with handy e-versions of the book's tools and templates.
Praise for Managing Facilitated Processes
"This book honors the importance of the details and care that
every gathering deserves.It should be a standard reference?for
people who come together to produce results."
--Peter Block, author of Community: The Structure of Belonging,
and consultant and partner, Designed Learning, Ohio, USA
"The authors' combined experience of nearly 60 years in process
facilitation is generously shared in this clearly written
guide."
--Sharon Almerigi, certified professional facilitator (CPF),
Barbados International Association of Facilitators, Latin America
and the Caribbean
"In a world of 'expert-centered' workplaces, Managing
Facilitated Processes offers a much-needed focus on the process of
creating effective, customized environments for learning and
work."
--Marilyn Laiken, professor and chair, Department of Adult
Education and Counseling Psychology, The Ontario Institute for
Studies in Education, University of Toronto, Canada
"A comprehensive and practical guide to making group sessions
effective and outcome driven--great insights from cover to
cover and a terrific 'go to' reference guide."
--Gabriella Zillmer, senior vice-president, Performance
Alignment and Compensation, BMO Financial Group, Canada
"A time-saving gem for planning facilitated sessions
effectively. It is unique in its thoroughness without being
overwhelming. To be pulled off the shelf over and over
again."
--Julie Larsen, associate adviser for social policy and
development, United Nations Headquarters, New York, USA
Managing Facilitated Processes helps people make thoughtful
decisions about managing successful gatherings. The book's ten
chapters are divided into three parts:
From Contact to Contract--building customized agreements;
eighteentypes of facilitated processes, their deliverables and
unique features
Approach and Style--ensuring integrated, customized, and
systematic elements; a forget-me-not prompter; effective management
styles
Management x 5: Participants, Speakers, Logistics,
Documents,Feedback--practice guidelines, examples, and
time-saving tools
Managing Facilitated Processes also includes a companion Web
site with handy e-versions of the book's tools and templates.
Praise for Managing Facilitated Processes
"This book honors the importance of the details and care that
every gathering deserves.It should be a standard reference?for
people who come together to produce results."
--Peter Block, author of Community: The Structure of Belonging,
and consultant and partner, Designed Learning, Ohio, USA
"The authors' combined experience of nearly 60 years in process
facilitation is generously shared in this clearly written
guide."
--Sharon Almerigi, certified professional facilitator (CPF),
Barbados International Association of Facilitators, Latin America
and the Caribbean
"In a world of 'expert-centered' workplaces, Managing
Facilitated Processes offers a much-needed focus on the process of
creating effective, customized environments for learning and
work."
--Marilyn Laiken, professor and chair, Department of Adult
Education and Counseling Psychology, The Ontario Institute for
Studies in Education, University of Toronto, Canada
"A comprehensive and practical guide to making group sessions
effective and outcome driven--great insights from cover to
cover and a terrific 'go to' reference guide."
--Gabriella Zillmer, senior vice-president, Performance
Alignment and Compensation, BMO Financial Group, Canada
"A time-saving gem for planning facilitated sessions
effectively. It is unique in its thoroughness without being
overwhelming. To be pulled off the shelf over and over
again."
--Julie Larsen, associate adviser for social policy and
development, United Nations Headquarters, New York, USA
Inhaltsverzeichnis zu „Managing Facilitated Processes (PDF)“
Examples, Exhibits, and Tables. Web Contents. Acknowledgments. About the Authors. Introduction. About This Book. A Quick Lookup Resource. PART 1: FROM CONTACT TO CONTRACT. 1. Initial Contact. Completing a Preliminary Screen. Coordinates: Date(s) and Location. Purpose, Objectives, and Deliverables. Process Leadership. Eighteen Types of Processes. Decision Making After the Screen. Communicating a Decision. 2. Building Agreements That Work. Types of Agreements. Drafting Agreements. Agreements in Action: Four Maxims. 1. Don't Start Work Without an Agreement. 2. Bring Fresh Eyes to Your Experience. 3. When in Doubt, Write It Out. 4. Cock-Ups Are Collaborative. Work Plans and Cost Estimates. Developing Work Plans. Dealing with Pricing Perils. Acting on Values. PART 2: APPROACH AND STYLE. 3. Approach. Integrated. Customized. Outcomes. People. Group Development. Ethnocultural Considerations. Literacy. Organizational Culture. Systematic. Completing a Process Management Prompter. Accountability. The Approach in Action: Integrated, Customized, Systematic. 4. Style. High-Tech Teddy. Controlling Caroline. Loosey-Goosey Lucy. Overconsulting Oliver. Anxious-to-Please Annie. Bureaucratic Bill. Optimizing Management Styles. PART 3: MANAGEMENT X 5: PARTICIPANTS, SPEAKERS, LOGISTICS, DOCUMENTS, FEEDBACK. 5. Participants. Clarify the Rationale for Participation. Monitor the Mix and Number of Participants. Consider Participant Types. Gatekeep Participant Numbers. Maintain a Participant Database. Create the Invitations. Persuade. Inform. Engage. Determine the Focus. Obtain Input and Feedback. Write the Confirmation Letter. 6. Speakers. Speaker Management. Clarify Requirements. Create Invitations. Confirm Expectations. Presentation Guidelines. Opening Remarks. Speaker Introductions and Acknowledgments. Presentations by Experts. Presentations by Panels. Closing Remarks. 7. Logistics. Select and Set Up the Site. Venue. Layout. Health, Safety, and Security. Technical and Audiovisual Support.
... mehr
Enable Participant Engagement. Accommodating Differences. Identification. Accessibility. Mobilize Yourself. Professional Supplies. Travel Arrangements. Personal Amenities. Love those Logistical Letdowns!. 8. Documents. Match the Documents to the Process. Produce the Documents. Make Documents Easy to Use. Design Attractive Formats. Customize Documents. 9. Feedback. Review Feedback Approach and Tools. Finalize and Produce Feedback Tools. Construction. Look, Feel, and Sound. Sample Feedback Tools. 10. Endings and Beginnings. For the Session. For Yourself. References.
... weniger
Autoren-Porträt von Dorothy Strachan, Marian Pitters
Dorothy Strachan is a partner in Strachan-Tomlinson, a processconsulting firm in Ottawa, Canada. She is the author of Making
Questions Work and Process Design, both from Jossey-Bass.
Marian Pitters is the president of Pitters Associates, a
management consulting firm located in Toronto, Canada.?She has
authored a number of manuals on facilitation and public
adjudication.
Bibliographische Angaben
- Autoren: Dorothy Strachan , Marian Pitters
- 2009, 1. Auflage, 208 Seiten, Englisch
- Verlag: John Wiley & Sons
- ISBN-10: 0470438037
- ISBN-13: 9780470438039
- Erscheinungsdatum: 30.03.2009
Abhängig von Bildschirmgröße und eingestellter Schriftgröße kann die Seitenzahl auf Ihrem Lesegerät variieren.
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- Größe: 2.85 MB
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Sprache:
Englisch
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