Organizational Change (ePub)

instrumental in the development of the post-university professional accreditation programs for one of Canada’s major accounting bodies and was a member of their national board of directors for several years. He loves working with students and currently teaches fourth-year undergraduate, MBA, and executive courses in Organizational Behaviour, Leading Organizational Change, Integrated Strategic Thinking, and International Business. His consulting work follows similar themes and focuses on organizational change and the design and delivery of executive development programs to facilitate it.
Gene is the author or coauthor of over 100 journal, conference publications/presentations, books, monographs, cases, and technical papers. These include the books Canadian Cases in Human Resource Management and Cases in Organizational Behaviour and the articles Driving Loyalty Through Time-to-Value and Managing the New Product Development Process: Best-in-Class Principles and Leading Practices. He is an active case writer, and his current research focuses on organizational change and the development of high-performance enterprises.



Cynthia Ingols is a professor of Practice, School of Management (SOM), Simmons College, Boston. At the SOM, she directs the internship program for undergraduate and MBA students and teaches courses in organizational change, career management, and leadership. Cynthia works extensively in the SOM’s executive education programs. She leads, for example, Strategic Leadership for Women, an executive education program with a global reach that strengthens the leadership skills and self-confidence of its international participants. In addition, she chairs the SOM’s Assessment of Learning (AOL) Committee, a group that asks: Are our students learning what we say that they are learning? Because of the best practices that Cynthia and her colleagues follow in this area, she speaks and publishes on the topic of assessment of student learning.
Cynthia received her doctorate from the Harvard Graduate School of Education in Organization Behavior and a master’s degree in Political Science from the University of Wisconsin–Madison. She taught Management Communication at the Harvard Business School (HBS), managed the 65-person Case Writing and Research staff at HBS, and taught qualitative methods courses at several Boston-area universities. She serves as an editorial member of the Case Research Journal. She has served on corporate boards for several organizations, including FOX RPM and Biosymposia.
Cynthia focuses her consulting work in three areas: conducting diagnostic work to promote change in organizations; developing interactive executive education programs, particularly using cases and simulations; and coaching executives to enhance their leadership capacity and careers. Cynthia’s research and publications follow similar lines. Her research on executive education programs has been published in leading journals, such as Harvard Business Review, Organizational Dynamics, and Training. Her research work on creating innovative organizational structures and change was published in the Design Management Journal. She has published numerous articles about careers in journals such as the Journal of Career Development and Human Resource Development Quarterly. She coauthored two books on career management: Take Charge of Your Career (2005) and A Smart, Easy Guide to Interviewing (2003). Cynthia joined the Tupper and Gene team to publish the second edition of Organizational Change: An Action-Oriented Toolkit (2012).