Psychological Entitlement (PDF)
An empirical study about Entitlement in service environments and the influence of self-perceived attractiveness
(Sprache: Englisch)
Master's Thesis from the year 2019 in the subject Psychology - Personality Psychology, grade: 70%, University of Sussex, language: English, abstract: Some people think they are entitled to more than others. This behaviour can be classified and is called...
sofort als Download lieferbar
eBook (pdf)
18.99 €
- Lastschrift, Kreditkarte, Paypal, Rechnung
- Kostenloser tolino webreader
Produktdetails
Produktinformationen zu „Psychological Entitlement (PDF)“
Master's Thesis from the year 2019 in the subject Psychology - Personality Psychology, grade: 70%, University of Sussex, language: English, abstract: Some people think they are entitled to more than others. This behaviour can be classified and is called Psychological Entitlement. This study examines Entitlement in a service context using an online survey with 248 participants. As the first of its kind, this study is able to confirm a connection between self-awareness of physical attractiveness and entitled behaviour. In addition, it is shown that individuals who show Entitlement also have higher expectations of the emphatic behaviour of service personel. Thus, it can be confirmed that psychological entitlement is not just a theoretical construct, but a concept that influences everyday life in a relevant manner. A relationship between attractiveness and expectations could only be established by the Mediator Entitlement. This means that individuals who consider themselves to be particularly attractive do not automatically have high expectations of services. This only becomes relevant through a certain degree of entitlement.
Bibliographische Angaben
- Autor: Eva Eschelbach
- 2020, 1. Auflage, 52 Seiten, Englisch
- Verlag: GRIN Verlag
- ISBN-10: 3346127796
- ISBN-13: 9783346127792
- Erscheinungsdatum: 10.03.2020
Abhängig von Bildschirmgröße und eingestellter Schriftgröße kann die Seitenzahl auf Ihrem Lesegerät variieren.
eBook Informationen
- Dateiformat: PDF
- Größe: 1.17 MB
- Ohne Kopierschutz
- Vorlesefunktion
Sprache:
Englisch
Kommentar zu "Psychological Entitlement"
0 Gebrauchte Artikel zu „Psychological Entitlement“
Zustand | Preis | Porto | Zahlung | Verkäufer | Rating |
---|
Schreiben Sie einen Kommentar zu "Psychological Entitlement".
Kommentar verfassen