Quality Management in Engineering (PDF)

Jong S. Lim started his professional career as a quality engineer in the automotive industry in 1985. He received his Ph.D. in "Thermodynamics and Heat Transfer" from Duke University (1991) under the supervision of Professor Bejan.

Dr. Lim progressed through engineering, management, and executive positions in internationally prestigious companies: Quality Engineer at Hyundai Motors (1985), Senior Researcher at Samsung Electronics (1991), New Model Quality Manager at Honda Motors in North America (1997), Quality VP at Renault Samsung Motors (2008), R&D VP at Geely-Volvo Motors (2013). Currently, he serves as a professor at Zhejiang University in China and CEO of QEMT - industrial consulting company (2019).

When he was in Honda, he was a new model quality manager developing many of Honda models for the North American market, including the Civic, Odyssey, and MDX.

In 2008, after he joined Renault Samsung Motors in Korea as Vice President of the Quality Division, he set up a robust quality system for new model development and strategic customer relationship management, and as a result, the brand achieved No. 1 customer satisfaction for 10 consecutive years.

In 2013 he joined the Geely Group as the Quality VP of New Platform Development in conjunction with Volvo for a global brand for the Chinese and European market.

In 2016, as a result of his distinguished contribution to quality in the Chinese manufacturing industry, he received the Best Foreign Expert Award from the Chinese government.

Currently, he is teaching industrial quality engineering and management programs in universities as well as consulting for manufacturing companies around the world in the areas of quality and productivity.