Strategic Employee Surveys (PDF)
Evidence-based Guidelines for Driving Organizational Success
(Sprache: Englisch)
Praise for Strategic Employee Surveys
"This is a must-read! If you want to bring your employee survey
up to the next level--if you want to predict and drive your
organizational outcomes, including customer satisfaction and
business performance--if you...
"This is a must-read! If you want to bring your employee survey
up to the next level--if you want to predict and drive your
organizational outcomes, including customer satisfaction and
business performance--if you...
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Produktinformationen zu „Strategic Employee Surveys (PDF)“
Praise for Strategic Employee Surveys
"This is a must-read! If you want to bring your employee survey
up to the next level--if you want to predict and drive your
organizational outcomes, including customer satisfaction and
business performance--if you want to move your business
strategy and survey program closer together, then this is your
book."--Franz G. Deitering, Ph.D., SAP, and CEO, RACER
Benchmark Group; former Chairman, IT Survey Group
"[Wiley makes] an excellent, well-balanced approach to making
the business case for employee surveys and providing reinforcement
on the essential components--from purpose and development of
the instrument to results analysis to action
planning."--Lawrence E. Milan, Senior Vice President, Human
Resources, ING U.S. Insurance
"This book does not get bogged down in statistical analyses, yet
it features a healthy mix of the theoretical and the practical that
works for the novice and the experienced survey program manager
alike."-- Thomas E. Mitchell, Vice President, Northern Trust
Company
"The book's key concepts are illustrated with many specifics,
especially survey content, and lots of fascinating 'war stories.'
This book will become a well-thumbed volume by all who want to make
the most of employee surveys."--Allen I. Kraut, Ph.D.,
Professor Emeritus of Management, Zicklin School of Business,
Baruch College, CUNY
"This is a must-read! If you want to bring your employee survey
up to the next level--if you want to predict and drive your
organizational outcomes, including customer satisfaction and
business performance--if you want to move your business
strategy and survey program closer together, then this is your
book."--Franz G. Deitering, Ph.D., SAP, and CEO, RACER
Benchmark Group; former Chairman, IT Survey Group
"[Wiley makes] an excellent, well-balanced approach to making
the business case for employee surveys and providing reinforcement
on the essential components--from purpose and development of
the instrument to results analysis to action
planning."--Lawrence E. Milan, Senior Vice President, Human
Resources, ING U.S. Insurance
"This book does not get bogged down in statistical analyses, yet
it features a healthy mix of the theoretical and the practical that
works for the novice and the experienced survey program manager
alike."-- Thomas E. Mitchell, Vice President, Northern Trust
Company
"The book's key concepts are illustrated with many specifics,
especially survey content, and lots of fascinating 'war stories.'
This book will become a well-thumbed volume by all who want to make
the most of employee surveys."--Allen I. Kraut, Ph.D.,
Professor Emeritus of Management, Zicklin School of Business,
Baruch College, CUNY
Inhaltsverzeichnis zu „Strategic Employee Surveys (PDF)“
List of Tables and Figures. Part One. Chapter 1: Introduction. Chapter 2: Employee Surveys as Warning Indicators. Chapter 3: Employee Surveys as Program Evaluation Measures. Chapter 4: Employee Surveys to Measure Employer of Choice. Chapter 5: Employee Surveys as Leading Indicators. Chapter 6: Merging "Employer of Choice" and "Leading Indicator" Survey Purposes. Part Two. Chapter 7: An Overview of Survey Feedback and Action Planning. Chapter 8: Setting Goals for Improvements in Survey Results. Chapter 9: Sustaining Change. Chapter 10: Final Thoughts. References. Index.
Autoren-Porträt von Jack Wiley
Jack W. Wiley, Ph.D., a pioneer in linkage research, is founder and executive director of the Kenexa Research Institute, a division of Kenexa, a global provider of business solutions for human resources. Prior to joining Kenexa, Dr. Wiley founded and served as the CEO of Gantz Wiley Research, a survey consulting firm that achieved industry leading status for both thought leadership and client retention.
Bibliographische Angaben
- Autor: Jack Wiley
- 2011, 1. Auflage, 176 Seiten, Englisch
- Verlag: John Wiley & Sons
- ISBN-10: 0470891106
- ISBN-13: 9780470891100
- Erscheinungsdatum: 15.02.2011
Abhängig von Bildschirmgröße und eingestellter Schriftgröße kann die Seitenzahl auf Ihrem Lesegerät variieren.
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- Größe: 1.85 MB
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Sprache:
Englisch
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