The Marketer's Handbook (PDF)

This book, written by a senior marketer with over thirty years
experience of using marketing techniques and concepts, sets out to
describe, contextualize and rate them. Its prime emphasis is on
understanding their status so that they can be used to direct the
use of shareholder funds effectively. Its conclusion is that
seasoned professionals must use their judgement about when and how
to use them, but they also need to understand them in depth if they
are going to make well-rounded, effective investment decisions.
Above all it asks: "how useful and relevant is this concept?
Will it improve decision making? Does the damn thing have any
credibility and does it work?"

"This book combines a rigorous review of a wide range of
marketing concepts with many practical examples and case studies.
It can be read or dipped into both by seasoned professionals and by
those just embarking on their marketing career."

Sir Paul Judge, President, Chartered Institute of
Marketing

"Laurie Young casts an experienced and skeptical eye on many
cherished marketing concepts and techniques. He provides an
antidote to the tendency to adopt them without understanding their
limitations and possibilities."

Professor George Day, The Wharton School, Chairman of the
American Marketing Association

"Laurie Young has produced nothing less than the A-Z of
marketing. He has journeyed far and wide mapping out hundreds of
business, marketing and communications models to produce an
extremely useful industry atlas. Certainly it will find a
well-thumbed home on my bookshelf."

Hamish Pringle, Director General, Institute of
Practitioners in Advertising

"This book is much needed by marketing. Its value is in
challenging concepts, some of which have been the accepted norm for
a long time. But as this book shows, some of these may no longer be
relevant and appropriate for marketers in today's consumer
environment."

Mike Johnston, CEO, Dairy Council of Northern Ireland and
former Chairman of the Chartered Institute of Marketing

"Senior marketers, like those who make up the membership of
the Marketing Society, hone the methods and techniques they favour
as their career develops. Laurie Young clearly did that and an
experienced voice shines through this critique. It is heartening to
find that so many concepts have a long history of producing real
value for businesses but alarming to find so many of the
theorists' favourites to be so groundless."

Hugh Burkitt, CEO, The Marketing Society