Transforming Leadership, Improving the Patient Experience (PDF)
This book focuses on the patient experience as a leadership strategy. It explores the relationships between coordinated care, expert leadership, provider-patient communications, and the patient experience.
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This book focuses on the patient experience as a leadership strategy. It explores the relationships between coordinated care, expert leadership, provider-patient communications, and the patient experience.
Barry Eisenberg, Ph.D. has forty years of experience in healthcare management, consulting, and higher education. He established and directed a management development program at Memorial-Sloan Kettering Cancer Center in New York, and later served as vice president of human resources and vice president of operations at Union Hospital in New Jersey. In addition to directing SUNY Empire State College's MBA in Healthcare Leadership, Dr. Eisenberg consults with health care organizations on strategic planning, mergers and acquisitions, market expansion, and board of directors' development. Dr. Eisenberg is co-author of Mastering Leadership: A Vital Resource for Healthcare Organizations (Jones & Bartlett Learning, 2015). He also maintains a blog which addresses health issues, among many others, with a wide distribution: https://barryeisenbergauthor.com/blog. Dr. Eisenberg serves on the boards of nonprofit organizations dedicated to expanding
Jill Borgos, Ph.D., M.S., R.N. is an assistant professor in SUNY Empire State College's MBA in Healthcare Leadership program. She holds a Ph.D. from the University at Albany in Educational Policy & Leadership, a Master of Science degree from the University of Michigan Rackham Graduate School in Nursing Administration & Patient Care Services, and a Bachelor of Science degree in Nursing from Boston College. Dr. Borgos has 30 years of combined academic, clinical, and leadership experience in healthcare. She has previously held academic appointments in Nursing undergraduate and graduate Programs where she taught courses in Health Policy, Organizational Behavior, and Population Health. With an interest in education as a determinate of health outcomes globally, Borgos' research areas focus on the internationalization of higher education. She has published and presents on cross-border medical and nursing education, organizational social network analysis, resource dependency across geopolitical borders, and distance learning. Borgos is the 2013 recipient of University at Albany's Sanford H. Levin Fellowship for her work in educational leadership and a 2015 recipient of a Sigma Theta Tau International Recognition Award for Excellence in Nursing Research.
- Autoren: Alan T. Belasen Ph. D. , Barry Eisenberg Ph. D. , Jill Borgos Ph. D.
- 2024, 1. Auflage, 244 Seiten, Englisch
- Verlag: Taylor & Francis
- ISBN-10: 100384605X
- ISBN-13: 9781003846055
- Erscheinungsdatum: 27.02.2024
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- Größe: 9.68 MB
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