Case Based Research in Tourism, Travel, and Hospitality (PDF)

Professor Marianna Sigala is a Professor at the University of Newcastle (Australia) and a multi-awarded research authority specialising in tourism technologies, experience management and wine tourism. She has published eleven books and numerous journal papers, while she has also participated in many international tourism related research programs. She has served on the executive board of ICHRIE, EuroCHRIE and IFITT. She is the co-editor of the Journal of Service Theory & Practice, and the Editor-In-Chief of the Journal of Hospitality & Tourism Management.



Dr Marcela Fang is a Senior Lecturer in the Faculty of Higher Education at William Angliss Institute, Melbourne, Australia, where she lectures across graduate and undergraduate programs, including leadership, leadership development, strategy, and entrepreneurship. Her experience includes leadership coaching, the design, development, and evaluation of leadership development programs for higher education and industry settings, and the design of higher education curricula. Marcela's research focuses on leadership, leadership development, and online learning. She has published in high quality journals like the Journal of Hospitality and Tourism Management, the Journal of Hospitality and Tourism Research, the Journal of Applied Learning and Teaching, and the Journal of University Teaching and Learning Practice. Marcela has also coedited the book entitled "Case Based Research in Tourism, Travel, Hospitality and Events" (2022), Springer.



Anastasia Yeark is a Chartered Manager (Australian Institute of Managers and Leaders) and an Academic Head of the Strategy and Operations Discipline at Kaplan Business School. She holds a Master of Business, a Bachelor in International Hotel and Tourism Management and has a decade worth of leadership experience in the hospitality industry. Her current passion lies within the higher education industry and curriculum design. Since 2017, Anastasia has been