A Manager's Guide to Training and Development
Implementing a Learning Process in Your Organization. IOMA (Institute of Management and Administration)
(Sprache: Englisch)
The Training Manager s Quick-Tip Sourcebook offers a handy guide filled with quick, proven solutions to a variety of training challenges including quick steps for measuring ROI and 7 tips for selling a training proposal to management.
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The Training Manager s Quick-Tip Sourcebook offers a handy guide filled with quick, proven solutions to a variety of training challenges including quick steps for measuring ROI and 7 tips for selling a training proposal to management.
Klappentext zu „A Manager's Guide to Training and Development “
The Training Manager's Quick-Tip Sourcebook is a comprehensive guide that distills the best thinking and planning from experts in the field of training and development. This handy resource offers you proven solutions to a variety of training challenges, including quick steps for taking the pulse of your training programs, analyzing training costs, and identifying return on investment pitfalls. In addition, the book contains easy-to-use tools and strategies that tell you how to* Build a solid training business plan
* Sell your training plan to management
* Conduct a quick and accurate needs assessment
* Compute training costs and ROI
* Understand and use e-learning in the most appropriate way
* Translate training into performance improvement
* Expand your training department's reach in thoughtful and innovative ways
Inhaltsverzeichnis zu „A Manager's Guide to Training and Development “
- List of Tables, Exhibits, and Figures- Introduction
Chapter 1. Planning
- Developing Your Vision Statement
- Building Credibility
- A Five-Step Business Plan
- What's Your Budget for That?
- How to Build a Business Case for e-Learning
- How to Develop a Training RFP
Chapter 2. Diagnosis
- What Methods, When
- A Quick, Consultative Approach to Needs Assessment
- What If the Problem Isn't You?
- Taking the "Pulse" of Your Training Programs
- How to Use Research to Avoid "Snake Oil" Training
Chapter 3. Selling Your Training
- Seven-Step Process for Selling Your Training Programs
- Getting Management Off the Bench
- Three Steps to Take Training from the Periphery to Business Partner
Chapter 4. The True Costs of Training
- Glen Head's Thirteen Steps to Analyzing Student Training Costs
- The Five Most Effective Training Cost-Control Strategies
Chapter 5. Training Return on Investment
- True ROI: Going Beyond Smile Sheets
- A Five-Step ROI Process
- Three ROI Pitfalls
- Comparing the ROI of Classroom Versus Online Training
- Measuring the "Soft" Results of Training
- Measuring the ROI of Management Training
Chapter 6. E-Learning
- Three Criteria That Will Tell You When e-Learning Will Work
- Five Things to Consider Before You Consider e-Learning
- How to Get Support from Your IT Department
- How to Assess the Cost of e-Learning
- Use the Distance Learners' Bill of Rights to Make Learners "Stick"
- Tips to Ensure e-Learning Transfer
- What's an LMS, and Do You Need One?
- Case Studies of Successful e-Learning Initiatives
Chapter 7. Performance Improvement
- The Five Principles of Successful Human Performance Technology
- Gloria Gery's "TurboTax" Model for Performance Improvement
- Best Practices in Performance Improvement
- Performance Support in Practice
Chapter 8. Expanding Your Reach
- Training and Knowledge Management
- Should You
... mehr
Join a Training Consortium?
- Coaching and Mentoring
- What If You Train People Before You Hire Them?
- How to Do Your Training on Someone Else's Dollar
Chapter 9. Training That Means Business
- New-Hire Orientation-Your First Shot at Training
- Training as a Recruitment Tool
- Training's Role in Employee Development
- Training's Role in Preventing Employment Litigation
- Diversity Training as a Competitive Strategy
- How to Evaluate Online Safety Training
- Measuring the Effectiveness of Violence Prevention Training
- How to Avoid Discrimination in Training
Chapter 10. Five Strategies for Running a Small Training Department (Carol P. McCoy)
- Establish Credibility and Build Support for Training
- Determine Priority Training Needs and Focus Training on High-Impact Areas
- Determine the Best Resource Strategy and Manage Resources Wisely
- Develop the Right Skills to Manage a Small Training Department
- Avoid Common Pitfalls
- Summary
- Glossary
- Index
- About the Authors
- Coaching and Mentoring
- What If You Train People Before You Hire Them?
- How to Do Your Training on Someone Else's Dollar
Chapter 9. Training That Means Business
- New-Hire Orientation-Your First Shot at Training
- Training as a Recruitment Tool
- Training's Role in Employee Development
- Training's Role in Preventing Employment Litigation
- Diversity Training as a Competitive Strategy
- How to Evaluate Online Safety Training
- Measuring the Effectiveness of Violence Prevention Training
- How to Avoid Discrimination in Training
Chapter 10. Five Strategies for Running a Small Training Department (Carol P. McCoy)
- Establish Credibility and Build Support for Training
- Determine Priority Training Needs and Focus Training on High-Impact Areas
- Determine the Best Resource Strategy and Manage Resources Wisely
- Develop the Right Skills to Manage a Small Training Department
- Avoid Common Pitfalls
- Summary
- Glossary
- Index
- About the Authors
... weniger
Autoren-Porträt von Institute of Management and Administration (IOMA), Susan C. Patterson
Susan C. Patterson researches, writes, and edits three national monthly newsletters: IOMA's Report on Training and Development, IOMA's Report on Training Programs, and HR Department Management Report.The Institute of Management and Administration (IOMA) publishes a broad range of high-quality products for business professionals. Each of the products serves two purposes: to improve the efficiency of subscribers and to enhance the financial performance of the firm or organization.
Bibliographische Angaben
- Autoren: Institute of Management and Administration (IOMA) , Susan C. Patterson
- 2002, 1. Auflage, 272 Seiten, Maße: 23,4 cm, Gebunden, Englisch
- Verlag: Wiley & Sons
- ISBN-10: 078796252X
- ISBN-13: 9780787962524
Sprache:
Englisch
Pressezitat
"This is definitely a book you want to add to your reference library." ( IACET , February 9, 2003)
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