Age-Inclusive ICT Innovation for Service Delivery in South Africa

1.    Population Ageing and ICTs.

Jaco Hoffman

2.    Legislative frameworks informing municipal service delivery: the gap between what ought to be and what actually transpires.

Anél du Plessis, Vera Roos and Jaco Hoffman

3.    A baseline assessment of older South Africans' mobile phone usage across rural-urban contexts.

Mianda Erasmus, Ngeni Ntombela, Nopasika (Fido) Maforah and Elizabeth Bothma

4.    The story of developing ICTs to promote holistic service delivery to older persons: The we-DELIVER project.

Vera Roos

5.    Data collection tools, analysis and application using ICTs.

Mianda Erasmus and Vera Roos

6.    Research integrity in a community-based project - a critique of individualised and Western ethical protocols.

Vera Roos and Jaco Hoffman and Ngeni Ntombela

7.    Managing diversity in a multi-cultural and multi-lingual environment: The case of the we-DELIVER project.

Ngeni Ntombela, Juan Steyn, Nopasika (Fido) Maforah and Kgomotso Theledi

8.    Feasible ICTs for the community following a bottom-up approach: The example of Yabelana.

Darelle van Greunen, Juan Steyn and Ian Rothmann (Jnr)

9.    Mitigating or inhibiting (intergenerational) relational experiences around older persons' mobile phone use.

Vera Roos, Jaco Hoffman and Choja Oduaran

10.  The theory and practice of impact and sustainability: The we-DELIVER project.

Hendri Coetzee, Ngeni Ntombela and T'sitso Monaheng

Vera Roos is research professor in the Ageing and Generational Dynamics programme affiliated with the Optentia Research Focus Area at the North-West University's Vaal Triangle Campus, South Africa. Over the past 25 years, she has presented and published nationally and internationally on topics related to relational psychology, intergenerational relations, and older persons' contributions in challenging contexts. Vera's theoretical approach - namely, that broader environments inform dynamic social processes - provided the background for her development of the Mmogo-method®, a visual means of data collection. Existing relational theories could not satisfactorily explain findings obtained by this method in the study of relational experiences (loneliness, friendships, intergenerational interactions), so she developed a further relational theory, Self-Interactional Group Theory (SIGT). Vera is committed to promoting the relational and collective wellbeing of older persons and communities within their contextual realities. She is a scientist with a South African National Research Foundation rating.