Applied Sport Management Skills

Part I. Introduction to Sport Management

Chapter 1. Managing Sports
The Sport Industry
What Is Sport Management?
What Does It Take to Be a Successful Manager?
What Do Sport Managers Do?
How Do Managers Differ?

Chapter 2. The Sport Industry Environment
Internal Environment and Quality in Sport
External Environment and Risk Management
Conducting Sport Business in a Global Environment
Ethics in Sport Management
Social Responsibility and Sustainability

Part II. Planning

Chapter 3. Creative Problem Solving and Decision Making
An Overview of Problem Solving and Decision Making
Step 1: Define the Problem or Opportunity
Step 2: Set Objectives and Criteria
Step 3: Generate Alternatives
Step 4: Select the Most Feasible Alternative
Step 5: Implement the Decision
Step 6: Control the Results

Chapter 4. Strategic and Operational Planning
An Overview of Strategic and Operational Planning
Strategic Process
Analysis of the Environment
Setting of Objectives
Corporate-Level Strategy
Business-Level Strategy
Functional-Level Strategies
Implementing and Controlling the Strategies

Part III. Organizing

Chapter 5. Organizing and Delegating Work
The Organizing Function
Authority
Organizational Design
Job Design
Organizing Yourself and Delegating Work

Chapter 6. Sport Culture, Innovation, and Diversity
Managing Change
Organizational Culture
Innovation, Quality, and the Learning Organization
Diversity
Organizational Development

Chapter 7. Human Resources Management
Human Resources Management Process and Department
Legal Environment
Human Resources Planning and Job Analysis
Attracting Employees
Interviewing
Developing Employees
Performance Appraisals
Retaining Employees

Part IV. Leading

Chapter 8. Behavior in Organizations
Organizational Behavior
Personality
Perception
Attitudes
Power
Politics in the Office and on the Field
Managing Conflict
Negotiation
Collaboration
Stress

Chapter 9. Team

Robert Lussier is a professor of management at Springfield College. He has taught undergraduate and graduate sport management students for over 30 years. He has also supervised sport internships and currently serves as an advisor for sport management research projects. He is a prolific writer with more than 444 publications, including articles in top refereed journals. Over one million people globally have used his textbooks, earning him an unsurpassed national and international reputation as an author and keynote speaker. David Kimball is a professor of management and the director of sport management at Elms College, where he teaches sport management and sport marketing courses. As coordinator of the sport management internship programme, he has placed many students in internships that offer real-world experience. Kimball has helped develop and promote sporting events for organisations such as Junior Achievement and the JCC Maccabi Games. He also coaches and supervises Maccabi athletes each summer.