Bank Management & Financial Services

Part I. Introduction to the Business of Banking and Financial-Services Management Chapter 1: An Overview of Banks and The Financial-Services Sector Chapter 2: The Impact of Government Policy and Regulation on Banking and the Financial-Services Industry Chapter 3: The Organization and Structure of Banking and the Financial-Services Industry Chapter 4: Establishing New Banks, Branches, ATMs, Telephone Services, and Web SitesPart II. Financial Statements and Financial Firm Performance Chapter 5: The Financial Statements of Banks and their Principal Competitors Chapter 6: Measuring and Evaluating the Performance of Banks and their Principal Competitors Part III. Asset-Liability Management Techniques and Hedging Against Risk Chapter 7: Asset-Liability Management: Determining and Measuring Interest Rates and Controlling Interest-Sensitive and Duration Gaps Chapter 8: Using Financial Futures, Options, Swaps, and other Hedging Tools in Asset-Liability Management Chapter 9: Risk Management Using Asset-Backed Securities, Loan Sales, Credit Standbys, and Credit DerivativesPart IV. Managing the Investment Portfolios and Liquidity Positions of Banks and their Principal Competitors Chapter 10: The Investment Function in Banking and Financial Services Management Chapter 11: Liquidity and Reserve Management: Strategies and PoliciesPart V. Managing Sources of Funds for Banks and their Principal Competitors Chapter 12: Managing and Pricing Deposit Services Chapter 13: Managing Nondeposit Liabilities and other Sources of Borrowed Funds Chapter 14: Investment Banking, Insurance, and other Sources of Fee Income Chapter 15: The Management of CapitalPart VI. Providing Loans to Businesses and Consumers Chapter 16: Lending Policies and Procedures Chapter 17: Lending to Business Firms and Pricing Business Loans Chapter 18: Consumer Loans, Credit Cards, and Real Estate LendingPart VII. Managing the Future in a Global Marketplace Chapter 19: Acquisitions and Mergers in Financial-Services