Becoming a Conflict Competent Leader
How You and Your Organization Can Manage Conflict Effectively
(Sprache: Englisch)
Drawing on research, models, experience, and stories, this book reveals the critical skills leaders need to help them, their colleagues, and their organizations deal more effectively with conflict. The book helps leaders use assessments to better understand...
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Produktinformationen zu „Becoming a Conflict Competent Leader “
Drawing on research, models, experience, and stories, this book reveals the critical skills leaders need to help them, their colleagues, and their organizations deal more effectively with conflict. The book helps leaders use assessments to better understand how they approach conflict and shows leaders how to use constructive approaches to conflict. The authors detail the importance of ensuring that organizational structures support effective approaches to conflict management.
Klappentext zu „Becoming a Conflict Competent Leader “
Praise for Becoming a Conflict Competent Leader"If workplace conflict is inevitable, becoming a conflict competent leader is one of the most valuable skill sets a leader can possess. Runde and Flanagan clearly lay out how destructive conflict can be prevented while fostering the kind of constructive debate and creative solutions which businesses need to thrive."--Joanne McCree, former vice president, human resources, IBM"A great book! It is full of actionable insights to turn your organization's conflict from a cost to an asset."--Daniel Shapiro, Harvard Negotiation Project; coauthor, Beyond Reason: Using Emotions as You Negotiate"Their ability to assimilate and describe what managers actually face in dealing with conflict is a key factor in making this book unique from others. No self-help manual on handling conflict that I've ever seen addresses the basics like this book."--Kenneth Bradt, past president, Society of Consulting Psychologists"Competency in managing conflict is perhaps the most under-recognized component of successful leadership. This book, once read, should remain on the shelf of every leader for handy reference."--Dan Dana, Mediation Training Institute International; author, Managing Differences"Craig Runde and Tim Flanagan know conflict! Better yet, they are able to guide the reader through an understanding of its dynamics from onset to resolution, thereby helping all of us to become more 'active constructive' leaders."--Michael Katos, The Katos Group LLC"Our personal professional development is a constant pursuit in our quest to be the best we can possibly be. Dealing with conflict is a given in any leadership position. Becoming a Conflict Competent Leader serves as a great resource for any leaderto better understand and manage conflict."--MaryEllen Elia, superintendent, School District of Hillsborough County, Tampa, Florida
Inhaltsverzeichnis zu „Becoming a Conflict Competent Leader “
Foreword (John R. Alexander).Preface.
1. The What and Why of Conflict Competent Leaders.
2. Understanding Conflict Dynamics.
3. Self-Awareness, Self-Control.
4. Preventing Destructive Responses to Conflict.
5. Fostering Constructive Responses to Conflict.
6. Building Conflict Competent Organizations.
Epilogue.
Resources.
References.
The Authors.
Index.
About the Center for Creative Leadership.
Autoren-Porträt von Craig E. Runde, Tim A. Flanagan
Craig E. Runde is director of new program development at the Leadership Development Institute at Eckerd College, St. Petersburg, Florida.Tim A. Flanagan is director of custom programs at the Leadership Development Institute at Eckerd College, St. Petersburg, Florida.
The Center for Creative Leadership is a nonprofit educational institution with international reach whose mission is to advance the understanding, practice, and development of leadership for the benefit of society worldwide. With campuses in Greensboro, North Carolina; Colorado Springs, Colorado; San Diego, California; Brussels; and Singapore, it conducts research, produces publications and assessment tools, and offers a variety of educational programs. The Financial Times has ranked CCL among the world's Top 5 providers of executive education. For more information, visit CCL's Web site at www.ccl.org.
Bibliographische Angaben
- Autoren: Craig E. Runde , Tim A. Flanagan
- 2006, 240 Seiten, Maße: 16,2 x 23,4 cm, Gebunden, Englisch
- Verlag: Wiley & Sons
- ISBN-10: 0787984701
- ISBN-13: 9780787984700
Sprache:
Englisch
Rezension zu „Becoming a Conflict Competent Leader “
"... an excellent read for managers, executive, and other type of leaders who want to develop their skills and competencies." (Dispute Resolution Journal, Jul-Sep 2007)
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