Becoming a Master Manager

Introduction: The Competing Values Approach to ManagementThe Evolution of Management ModelsThe Competing Values FrameworkOrganizing the Learning Process - ALAPACore Competency: Thinking CriticallyModule 1: Creating and Sustaining Commitment and CohesionCompetency 1-1 Understanding Self and OthersCompetency 1-2 Communicating Honestly and EffectivelyCompetency 1-3 Mentoring and Developing OthersCompetency 1-4 Managing Groups and Leading TeamsCompetency 1-5 Managing and Encouraging Constructive ConflictModule 2: Establishing and Maintaining Stability and ContinuityCompetency 2-1 Organizing Information FlowsCompetency 2-2 Working and Managing Across FunctionsCompetency 2-3 Planning and Coordinating ProjectsCompetency 2-4 Measuring and Monitoring Performance and QualityCompetency 2-5 Encouraging and Enabling ComplianceModule 3: Improving Productivity and Increasing ProfitabilityCompetency 3-1 Developing and Communicating a VisionCompetency 3-2 Setting Goals and ObjectivesCompetency 3-3 Motivating Self and OthersCompetency 3-4 Designing and OrganizingCompetency 3-5 Managing Execution and Driving for ResultModule 4: Promoting Change and Encouraging AdaptabilityCompetency 4-1 Using Power Ethically and EffectivelyCompetency 4-2 Championing and Selling New IdeasCompetency 4-3 Fueling and Fostering InnovationCompetency 4-4 Negotiating Agreement and CommitmentCompetency 4-5 Implementing and Sustaining ChangeConclusion: Integration and the Road to MasteryIntegration and Behavioral ComplexityHow Master Managers See the WorldThe Leveraging Power of LiftThe Never-ending Road to Mastery

Robert E. Quinn helps business and goverrnment leaders understand the paradoxes, competing demands, and contradictons of organizational life through his teaching, consulting, and his published works. He is professor of organizational behavior and human resource management at the Graduate School of Business, University of Michigan-Ann Arbor and consults with hundreds of organizations, including Fortune 500 companies, public agencies, and volunteer organizations.