Building Management Skills

Part I: PERSONAL.1. Your Manager Strengths and Weaknesses.2. Learning About Yourself.3. Managing Yourself to Get Things Done.4. Creative Problem Solving.5. How Managers Communicate.6. Becoming an Ethical Manager.Part II: INTERPERSONAL.7. Motivating for Performance.8. Getting Things Done Through Networks, Relationships, and Influence.9. Develop People with Coaching and Feedback.10. Handling Difficult Conversations, Conflict, and Negotiation.11. Managing Your Boss.Part III: MANAGING TEAMS AND ORGANIZATIONS.12. Managing Teams.13. Getting Things Done through Performance Management.14. Managing Global Diversity.15. Positive Leadership.16. Managing Positive Change.

Richard L. Daft, Ph.D., is the Brownlee O. Currey, Jr., Professor of Management in the Owen Graduate School of Management at Vanderbilt University. Dr. Daft specializes in the study of organization theory and leadership and is a fellow of the Academy of Management. He has served on the editorial boards of the Academy of Management Journal, Administrative Science Quarterly and Journal of Management Education. He has been the associate editor-in-chief of Organization Science and served for three years as associate editor of Administrative Science Quarterly. Dr. Daft has authored or co-authored 14 books and written dozens of scholarly articles, papers and chapters in academic books. A noted expert in organization behavior and organization design, Dr. Daft is one of today's most highly cited academics in the fields of economics and business. Dorothy Marcic, Ed.D., M.P.H., is a professor at Columbia University and a former faculty member at Vanderbilt University. Dr. Marcic is also a former Fulbright Scholar at the University of Economics in Prague and the Czech Management Center, where she taught courses and conducted research in leadership, organizational behavior and cross-cultural management. She has taught courses at the Monterrey Institute of International Studies, the University of Economics in Prague, the Helsinki School of Economics, Slovenia Management Center, College of Trade in Bulgaria, City University of Slovakia, Landegg Institute in Switzerland, the Swedish Management Association, Technion University in Israel and the London School of Economics. She has also served on the boards of the Organizational Teaching Society, the Health Administration Section of the American Public Health Association and the Journal of Applied Business Research. Dr. Marcic has authored 16 books addressing organizational behavior, international management and the roles of women and men in organizations. Her book, MANAGING WITH THE WISDOM OF LOVE: UNCOVERING THE VIRTUE IN PEOPLE