Business Process Management Systems among tour operators
A case of Kenya's Tour Operators
(Sprache: Englisch)
This research Project was interested in the factors that have influence BPMS implementation and aimed at offering managerial guidance on avoiding pitfalls when implementing any business Process management System. Despite the advantages and challenges of...
Leider schon ausverkauft
versandkostenfrei
Buch
39.90 €
Produktdetails
Produktinformationen zu „Business Process Management Systems among tour operators “
Klappentext zu „Business Process Management Systems among tour operators “
This research Project was interested in the factors that have influence BPMS implementation and aimed at offering managerial guidance on avoiding pitfalls when implementing any business Process management System. Despite the advantages and challenges of tourism in Kenya, not much academic research has examined BPMS. Although a BPMS has numerous advantages, not all cases of implementation are successful, as with the case of other IT projects which record over 70% failure rate (Lewis, 2003). A questionnaire was designed to investigate this topic and the significant factors were concluded in the end. A Sample of 104 tour operators that were registered under the main tourism marketing body in Kenya (KATO) was randomly selected. According to the study findings, only 10% of the tour operators had implemented systems that met the planned schedules, goals and objectives. The analyses concluded that 67% of the implemented systems either failed to meet their objectives or were completely abandoned while 22% partially succeeded. The most widely cited factor influencing the implementation of BPMS was found to be People factors. Other factors discovered and discussed were the role of top manage
Autoren-Porträt von Elizabeth Kyunguti
Kyunguti, ElizabethMs Kyunguti is a Kenyan Professional lady in the Business and Tourism fields. Holder of Bachelor's degree in Tourism Management and a MBA(Strategic management), she has a passion for Tourism Marketing and Promotion in her country.
Bibliographische Angaben
- Autor: Elizabeth Kyunguti
- 2018, 60 Seiten, Maße: 22 cm, Kartoniert (TB), Englisch
- Verlag: LAP Lambert Academic Publishing
- ISBN-10: 3330058811
- ISBN-13: 9783330058811
Sprache:
Englisch
Kommentar zu "Business Process Management Systems among tour operators"
0 Gebrauchte Artikel zu „Business Process Management Systems among tour operators“
Zustand | Preis | Porto | Zahlung | Verkäufer | Rating |
---|
Schreiben Sie einen Kommentar zu "Business Process Management Systems among tour operators".
Kommentar verfassen