Conceptual Design for Interactive Systems

Preface What is this book about? Is this book for you? How is the book organized? Part 1: The conceptual model - Fundamentals Chapter 1: A multiple and cross-channel example - Setting an appointment Chapter 2: Places, routes, and abstraction Chapter 3: A layered framework for the conceptual model Chapter 4: The Function layer Chapter 5: The Configuration layer Chapter 6: The Navigation & Policy layer Chapter 7: The detailed layers Chapter 8: Summary of the components of the conceptual model according to the layered framework Chapter 9: Conceptual models matter! - Implications to human performance, usability, and experience Chapter 10: A typology of conceptual models Summary of Part 1 Part 2: Conceptual design - A methodology Chapter 11: Conceptual design in context - Think strategically Chapter 12: Conceptual design- An overview of the methodology Chapter 13: First, user research. Just do it Chapter 14: Functional Chunks: Construct the essential foundation Chapter 15: Configuration: Draw your first rough sketch of the conceptual model Chapter 16: Navigation Map: Moving from one place to another Chapter 17: Navigation Policy: Define the "Rules of the Road? Chapter 18: Form - Transition to detailed design Chapter 19: Summary - Conceptual Design Methodology in a glance Epilogue: Beyond the conceptual model and onto detailed design

With an academic background in cognitive experimental psychology, Avi Parush's areas of expertise are human factors engineering, human computer interaction, and usability engineering. His professional and academic career of over 30 years in human factors was devoted to influencing the design of workplaces and tools people use in order to make their lives easier, safer and more beneficial. Avi Parush is internationally known as an expert in usability studies and is the founding editor in chief of the Journal of Usability Studies. Healthcare is Avi Parush's current main research focus, building on his longstanding passion for understanding and improving the relationship between people and technology.