Dealing With Difficult People
(Sprache: Englisch)
This guide will help managers develop the skills to deal with difficult people and personalities and learn to work productively with them Readers will learn to manage anger and negativity in the workplace, understand how to use feedback to improve a...
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This guide will help managers develop the skills to deal with difficult people and personalities and learn to work productively with them Readers will learn to manage anger and negativity in the workplace, understand how to use feedback to improve a situation and know when and how to hold people accountable for their actions. Avoid Conflicts and Negativity Foster Positive Behaviour Motivate Underperformers
Bibliographische Angaben
- 2005, IX, 140 Seiten, Maße: 21,5 cm, Kartoniert (TB), Englisch
- Verlag: McGraw-Hill Professional
- ISBN-10: 1591396344
- ISBN-13: 9781591396345
Sprache:
Englisch
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