Dealing With Difficult People
24 Lessons to Bring Out the Best of Everyone
(Sprache: Englisch)
Explains how to identify 10 bothersome behaviors and deal successfully with each of them. This book describes how to understand why people become difficult, how to use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more
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Explains how to identify 10 bothersome behaviors and deal successfully with each of them. This book describes how to understand why people become difficult, how to use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more
Klappentext zu „Dealing With Difficult People “
In every workplace there are difficult people who, at best, make life stressful and, at worst, interfere with project and career goals. This book delivers a proven approach to finding common ground and creating a more productive interaction with difficult people.
Bibliographische Angaben
- Autoren: Rick Brinkman , Rick Kirschner
- 2007, Maße: 12,4 x 1,2 cm, Kartoniert (TB), Englisch
- Verlag: McGraw-Hill Professional
- ISBN-10: 0077116208
- ISBN-13: 9780077116200
Sprache:
Englisch
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