Discover SAP

Operations Overview 88
- Product Development and Collaboration 88
- Procurement 89
- Operations: Sales and Customer Service 90
- Operations: Manufacturing 90
- Enterprise Asset Management 93
- Operations: Cross Functions 93
- Collaborating with Value Chain Partners 93
- A Closer Look at SAP ERP Operations 94
- SAP ERP Operations Solution Map 94
- Key Features and Functions 95
- Product Development and Collaboration 97
- Procurement 99
- Operations: Sales and Customer Service 103
- Operations: Manufacturing 104
- SAP Enterprise Asset Management 106
- Operations: Cross Functions 108
- SAP ERP Operations Case Study 1 110
- The Challenges 110
- The SAP Solution 110
- The Benefits 111
- SAP ERP Operations Case Study 2 111
- The Challenges 112
- The SAP Solution 112
- The Benefits 112
- Conclusion 113
6. SAP ERP Human Capital Management 115
- How SAP ERP HCM Fits in an Enterprise 116
- Workforce Process Automation to Improve Efficiency 117
- Improving Talent Management 117
- More Efficient Workforce Deployment Management 118
- End-User Service Delivery 118
- Gaining Insights through SAP ERP HCM Analytics 119
- A Closer Look at SAP ERP HCM 120
- Key Features and Functions 121
- Talent Management 122
- SAP Visualization 123
- Workforce Process Management 126
- Workforce Deployment Management 127
- End-User Service Delivery 128
- HR Renewal 128
- SAP ERP HCM Case Study 1 129
- The Challenges 130
- The SAP Solution 130
- Looking toward the Future 131
- SAP ERP HCM Case Study 2 132
- The Challenges 132
- The SAP Solution 132
- The Benefits 133
- Conclusion 133
7. SuccessFactors 135
- SuccessFactors Components and the Cloud 135
- A Closer Look at SuccessFactors 137
- Core HR 137
- Analytics Solutions 138
- Talent Solutions 139
- Social Collaboration 143
- Administration Tools 144
- Provisioning 145
- XML Programming 146
- SAP HANA Cloud Platform 146
- Deploying SuccessFactors 147
- SuccessFactors Integration with SAP ERP HCM 150
- SuccessFactors Case Study 152
- The Challenges 154
- The SuccessFactors Solution 154
- Looking toward the Future 156
- Conclusion 156
8. SAP Customer Relationship Management 159
- How SAP CRM Fits in an Enterprise 160
- SAP CRM Solution Map 160
- SAP CRM in an Enterprise 161
- A Closer Look at SAP CRM 161
- SAP CRM Overview 162
- Marketing 163
- Sales 165
- Service 167
- SAP Web Channel Experience Management 169
- Interaction Center 171
- Partner Channel Management 173
- SAP CRM Cloud Solution 175
- SAP CRM Technical Details 176
- SAP CRM Case Study 1 177
- The Challenges 178
- The SAP Solution 178
- The Benefits 179
- Looking toward the Future 180
- SAP CRM Case Study 2 180
- The Challenges 181
- The SAP Solution 181
- The Benefits 181
- Conclusion 182
9. SAP Supplier Relationship Management 183
- How SAP On Premise Procurement Solutions Fit into an Enterprise 183
- SRM "Flavors 184
- SAP SRM Scenarios 185
- A Closer Look at SAP SRM 188
- Spend Analytics 189
- Sourcing 191
- Contract Management 193
- Operational Procurement 193
- Invoice Management 195
- Supplier Information and Performance Management 195
- Supplier Collaboration 196
- Mobile Platform and User Interface 196
- SAP SRM Case Study 197
- The Challenges 198
- The SAP Solution 198
- The Benefits 198
- SAP SRM Customer Fast Facts 199
- Conclusion 200
10. Ariba and Fieldglass 201
- Overview of Ariba and Fieldglass 202
- A Closer Look at Cloud Solutions for Procurement 204
- Spend Analysis 204
- Sourcing 204
- Contract Management 206
- Fieldglass: Vendor Management System 208
- Supplier Information and Performance Management 212
- Mobile Procurement and Supplier Collaboration 213
- SAP Ariba Case Study 215
- The Challenges 215
- The SAP Ariba Solution 216
- The Benefits 216
- Conclusion 216
11. SAP Product Lifecycle Management 217
- How SAP PLM Fits in an Enterprise 217
- Support for Discrete and Process Industries 218
- SAP PLM Solution Map 218
- SAP PLM's Value in Your Enterprise 219
- A Closer Look at SAP PLM 219
- Overview of SAP PLM 220
- SAP PLM and Its Relation to Other SAP Products 221
- Product Management 222
- Product Development and Collaboration 223
- Product Data Management 226
- SAP PLM Foundation 227
- SAP PLM Case Study 1 229
- The Challenges 229
- The SAP Solution 229
- The Benefits 230
- Looking toward the Future 231
- SAP PLM Case Study 2 231
- The Challenges 231
- The SAP Solution 231
- The Benefits 232
- Conclusion 232
12. SAP Supply Chain Management #
- How SAP SCM Fits in an Enterprise 233
- The Adaptive Supply Chain 234
- Visibility of Information 236
- Velocity of Response 237
- Sharing with Partners 237
- SAP SCM Solution Map 239
- A Closer Look at SAP SCM 240
- Overview of SAP SCM 240
- Supply Chain Planning 241
- Supply Chain Execution 244
- Supply Network Collaboration, Design, and Analytics 245
- Using RFID in SAP SCM 246
- SAP SCM Case Study 1 247
- The Challenges 247
- The SAP Solution 248
- The Benefits 248
- SAP SCM Case Study 2 249
- The Challenges 250
- The SAP Solution 250
- The Benefits 251
- Conclusion 251
13. The SAP Strategy for Small to Midsize Enterprises 253
- The Challenges Facing Small to Midsize Companies 254
- Bringing Enterprise Computing to Smaller Companies 254
- The SAP SME Portfolio 255
- How SAP Business One Works for Smaller Businesses 257
- The SAP Business One Solution Map 258
- Managing Accounting and Financials 258
- Connecting with Customers 259
- Purchasing and Operations 260
- Inventory and Distribution 261
- Streamlining Reporting and Administration 261
- Enabling E-Commerce and Web Stores 262
- SAP Business All-In-One 263
- Benefits of Using SAP Business All-in-One 263
- SAP Business All-in-One is Powered by SAP NetWeaver 265
- What Is the SAP Business All-In-One Fast-Start Program? 267
- SAP Business ByDesign 268
- An Adaptable Suite of Functionality 269
- Underlying Technology 269
- SAP Business ByDesign Integrated Functionality 270
- SAP BusinessObjects BI, Edge Edition 272
- Small Business and Midsize Company Case Studies 273
- SAP Business One, Case Study 1 273
- SAP Business All-in-One Fast-Start Program, Case Study 2 275
- Conclusion 276
PART III Essential SAP Tools
14. SAP Reporting and Analytics 279
- Analytics in the Enterprise 279
- SAP Business Warehouse 280
- SAP BW Business Content 282
- SAP BW Internal ETL-Extract Transform Load 283
- Other ETL Tools 284
- SLT 284
- SAP Data Services 286
- Enterprise Performance Management 288
- SAP BW Integrated Planning 288
- SAP Business Planning and Consolidation 290
- SAP BusinessObjects Reporting Solutions 292
- SAP Crystal Reports 293
- SAP BusinessObjects Dashboards 294
- SAP BusinessObjects Web Intelligence 295
- SAP BusinessObjects Analysis for Microsoft Office 296
- SAP BusinessObjects Analysis for OLAP 297
- SAP BusinessObjects Design Studio 298
- SAP BusinessObjects Explorer 299
- SAP BusinessObjects Mobile 301
- The BI Launch Pad 301
- SAP Lumira 302
- SAP Predictive Analysis 303
- SAP Acquires KXEN 305
- SAP and SAS partnership 305
- SAP HANA Analytics 305
- Conclusion 306
15. SAP HANA 307
- SAP HANA: The Game Changer 308
- The History Behind the Product 309
- Prior Uses of In-Memory Computing 310
- Moving to Today's Solution 311
- The Technology Behind the Product 311
- In-Memory Computing 311
- Column-Based Computing 312
- Multicore Processing 314
- The SAP HANA Appliance 315
- Benefits of SAP HANA: Beyond Faster Processing 315
- Reducing TCO 316
- Reducing Projects Cost 316
- Enabling Solutions That Would Otherwise Be Impractical 317
- Enabling Self-Service Analytics 317
- Using SAP HANA in the Enterprise 318
- SAP HANA as a Database 318
- SAP Business Suite Powered by SAP HANA 319
- SAP BW on SAP HANA (BoH 320
- SAP HANA as OLAP 321
- SAP HANA Live 323
- SAP HANA Rapid Marts 325
- SAP HANA Applications 326
- SAP HANA Application Server (SAP HANA XS 326
- Native and Non-Native SAP HANA Applications 327
- Building Mobile Apps with SAP HANA 327
- SAP HANA Versions: Beyond On Premise 328
- SAP HANA One 328
- SAP HANA Developer Edition-AWS 328
- SAP HANA Enterprise Cloud (SAP HEC 329
- Big Data Acceleration with SAP HANA 329
- Conclusion 333
16. SAP Mobility 335
- Why Mobilize 336
- Types of Mobile Applications 337
- Web-Based Mobile Applications 337
- Native Mobile Applications 338
- Hybrid Applications 338
- What Type Is Best for Your Organization 339
- Mobile Apps in the SAP Business Suite 340
- Mobile Apps for Industries 341
- Mobile Apps for SAP Cloud Solutions 341
- Mobile Apps for SAP HANA 342
- SAP Fiori 342
- Other SAP and Partner Mobile Apps 343
- Mobile Security 344
- SAP Afaria 344
- SAP Mobile Documents 345
- SAP Mobile App Protection by Mocana 345
- Mobile Analytics 345
- SAP Mobile Platform 347
- SAP Mobile Platform Server (On Premise 348
- SAP Mobile Platform Cloud 349
- SAP Mobile Platform SDK 350
- Mobile Application Development Tools 351
- SAP Gateway 351
- SAP AppBuilder 353
- SAPUI5 353
- Conclusion 354
17. User Productivity Tools for Information Workers 355
- Portals and Roles 355
- Understanding Portals 356
- Understanding iViews 357
- Assigning Roles 358
- How SAP NetWeaver Supports Portals 359
- Collaborative Tools 360
- Workspaces 360
- Discussion Forums and Wikis 360
- Self-Service 361
- Employee Self-Service Workspaces 361
- Manager Self-Service Workspaces 364
- Mobile Productivity 365
- Conclusion 366
18. User-Friendly SAP: Duet, Alloy, Adobe Interactive Forms, and SAP Fiori 369
- Duet: Providing Information Workers with What They Need 370
- Key Functions and Features 371
- How Duet Works 372
- Examples of Duet in Action 374
- Alloy: Joining SAP and Lotus Notes 375
- Alloy's Key Features 375
- The Advantages of Alloy 377
- An Everyday Example of Alloy 377
- The Paperless Office: Adobe Forms 378
- The Need to Go Paperless 378
- Streamlining Business Processes 379
- Interactive Forms in the Workplace 380
- Interactive Forms Extend Outside Your Organization 381
- SAP Fiori for SAP Business Suite 382
- SAP Fiori Launchpad 383
- Accessing SAP Fiori Apps as a Manager 385
- Accessing SAP Fiori Apps as an Employee 386
- Conclusion 387
19. SAP NetWeaver as a Technology Platform 389
- The Role of SAP NetWeaver in Your Enterprise 389
- An Integration Platform 390
- A Composition Platform 390
- Enterprise Services Repository 391
- Management of Information and Reports 393
- The SAP NetWeaver Solution Map 393
- SAP NetWeaver Components 395
- SAP NetWeaver Application Server 396
- SAP Business Warehouse 397
- SAP Enterprise Portal 399
- SAP Process Orchestration 400
- SAP NetWeaver Master Data Management 401
- SAP for Mobile 402
- SAP Auto-ID Infrastructure 402
- SAP Tools for Developers 403
- ABAP 403
- Java 405
- SAP Solution Manager 407
- SAP NetWeaver Case Study 408
- The Challenges 409
- The SAP Solution 409
- Future Outlook 410
- Conclusion 410
20. Preparing for an SAP Implementation 413
- Important Considerations 413
- Assessing Your Own Business 414
- Understanding Implementation Costs 416
- Dealing with Change 417
- Planning for Success 418
- The SOA Adoption Program 418
- SAP and the SAP Community 419
- Enhancement Packages 420
- Who Can Help You Implement? 421
- SAP Services Portfolio 421
- SAP Services Portfolio: Planning Phase 422
- SAP Services Portfolio: Building Phase 423
- SAP Consulting 425
- SAP Services Portfolio: Running Phase 428
- SAP Operations Support Options 429
- SAP Services Tools and Programs 430
- Getting Information 431
- Support in Action: A Case Study 432
- Conclusion 433
21 Preparing for an SAP Cloud Implementation 435
- Important Considerations 436
- Current Pain Points and Limitations in Your Process 436
- Strengths of Your Business Process 437
- Cloud Application Wish List 437
- Cost of the Implementation 437
- Project Planning and Methodology 439
- BizXpert for SuccessFactors 439
- Ariba 441
- Change Management 442
- Communications 443
- Stakeholder Management 443
- Workforce Transition 443
- Training 444
- Knowledge Transfer 444
- SAP Cloud Implementation Case Study 445
- The Challenges 446
- The SAP Cloud for Travel and Expense Solution 446
- Looking toward the Future 448
- Conclusion 448
22. An Introduction to SAP Rapid Deployment Solutions 449
- The Concept 450
- Assets That Are Available with a Solution Package 451
- Rapid-Deployment Solution Implementation Case Study 454
- The Challenges 455
- The Rapid-Deployment Implementation Solution 455
- Looking toward the Future 456
- Conclusion 457
23. SAP Solution Manager 459
- What Is SAP Solution Manager> 459
- SAP Solution Manager Overview 460
- The SAP Solution Manager Approach 462
- SAP Solution Manager Contents 463
- SAP Solution Manager Case Study 466
- The Challenges 467
- The SAP Solution 467
- The Benefits 467
- Conclusion 468
- The Next Step 469
Appendices 471
A. Glossary 473
B. SAP Resources 483
- SAP Communities and Alliances 483
- Certification 483
- Websites and Blogs 484
- Publications 484
- SAP Offices 486
- Office Directory: United States 486
- Worldwide Country Sites 486
C. SAP Solution Maps 487
- SAP ERP 487
- SAP Analytics 515
- SAP In-Memory Computing (SAP HANA 516
- SAP Mobile 516
D. The Authors 519
Index 523