Electronic Government

Service Delivery through Online Kiosks: The User's Perspective.- FASME-From Smartcards to Holistic IT-Architectures for Interstate e-Government.- The Local e-Government Best Practice in Italian Country: The Case of the Centralised Desk of "Area Berica".- The Immanent Fields of Tension Associated with e-Government.- VCRM - Vienna Citizen Request Management.- Designing Innovative Applications.- Public-Private Partnerships to Manage Local Taxes: Information Models and Software Tools.- E-MuniS - Electronic Municipal Information Services - Best Practice Transfer and Improvement Project: Project Approach and Intermediary Results.- Some Specific e-Government Management Problems in a Transforming Country.- Towards a Trustful and Flexible Environment for Secure Communications with Public Administrations.- Supporting Efficient Multinational Disaster Response through a Web-Based System.- KIWI: Building Innovative Knowledge Management Infrastructure within European Public Administration.- Elektronische Steuer Erlass Dokumentation a Documentation on Official Tax Guide Lines.- Electronic Democracy.- Voting in the New Millennium: eVoting Holds the Promise to Expand Citizen Choice.- e-Democracy Goes Ahead. The Internet As a Tool for Improving Deliberative Policies?.- Discourse Support Systems for Deliberative Democracy.- Citizen Participation in Public Affairs.- Information Society Technologies Programme (IST).- An Approach to Offering One-Stop e-Government Services - Available Technologies and Architectural Issues.- e-Governance for Local System: A Plan and Implementation Experience.- Transactional e-Government Services: An Integrated Approach.- Electronic Vote and Internet Campaining: State of the Art in Europe and Remaining Questions.- A Citizen Digital Assistant for e-Government.- A System to Support e-Democracy.- IST-Project: AIDA - A Platform for Digital Administration.- e-Government Strategies: Best Practice Reports from the European Front Line.- CITATION Citizen Information Tool in Smart Administration.- Clip Card: Smart Card Based Traffic Tickets.- Visual Admin - Opening Administration Information Systems to Citizens.- e-Government Observatory.- Requirements for Transparent Public Services Provision amongst Public Administrations.- CB-BUSINESS: Cross-Border Business Intermediation through Electronic Seamless Services.- Bridging the Digital Divide with AVANTI Technology.- An Integrated Platform for Tele-voting and Tele-consulting within and across European Cities: The EURO-CITI Project.- EURO-CITI Security Manager: Supporting Transaction Services in the e-Government Domain.- SmartGov: A Knowledge-Based Platform for Transactional Electronic Services.- Implementing e-Government.- Best Practice in e-Government.- e-Government Applied to Judicial Notices and Inter-registrar Communications in the European Union:.- The Concepts of an Active Life-Event Public Portal.- New Services through Integrated e-Government.- Risk Assessment & Success Factors for e-Government in a UK Establishment.- Quo Vadis e-Government? - A Trap between Unsuitable Technologies and Deployment Strategies.- A New Approach to the Phenomenon of e-Government: Analysis of the Public Discourse on e-Government in Switzerland.- Legal Issues.- Self-regulation in e-Government: A Step More.- UK Online: Forcing Citizen Involvement into a Technically-Oriented Framework?.- Data Security: A Fundamental Right in the e-Society?.- Legal Design and e-Government: Visualisations of Cost & Efficiency Accounting in the wif! e-Learning Environment of the Canton of Zurich (Switzerland).- The First Steps of e-Governance in Lithuania: From Theory to Practice.- Technical Issues.- The Role of Citizen Cards in e-Government.- Indicators for Privacy Violation of Internet Sites.- Verifiable Democracy a Protocol to Secure an Electronic Legislature.- Arguments for a Holistic and Open Approach to Secure e-Government.- Varied Contributions.- Supporting Administrative Knowledge Processes.- IMPULSE: Interworkflow Model for e-Government.- Visualization of the Implications of a Component Based ICT Architecture for Service Provisioning.