Employee Experience by Design
How to Create an Effective EX for Competitive Advantage
(Sprache: Englisch)
Design exceptional employee experience (EX) in your organization to improve motivation, engagement and productivity and drive both employee and overall business performance.
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Produktinformationen zu „Employee Experience by Design “
Klappentext zu „Employee Experience by Design “
Design exceptional employee experience (EX) in your organization to improve motivation, engagement and productivity and drive both employee and overall business performance.
Inhaltsverzeichnis zu „Employee Experience by Design “
Chapter - 01: Introducing employee experience design - Definitions and approaches; Chapter - 02: Making the case for EX; Chapter - 03: Busting myths - What's really driving your EX?; Chapter - 04: Culture, leadership and EX; Chapter - 05: EX design in action; Chapter - 06: Scoping the employee experience; Chapter - 07: Empathy and the opportunity space; Chapter - 08: Ideate; Chapter - 09: Prototype, test and iterate; Chapter - 10: Measuring employee experience; Chapter - 11: What next in EX?; Chapter - 12: Index
Autoren-Porträt von Emma Bridger, Belinda Gannaway
Emma Bridger is an award-winning employee engagement and experience specialist and Director of People Lab, an Employee Engagement Consultancy that works with clients worldwide. With over 20 years' experience she has designed courses for the Chartered Institute of Personnel and Development (CIPD), contributed to the UK government's Engage for Success review and now advises the UK Government taskforce on engagement as part of the 'guru group'.In 2021 she was named as one of the Most Influential HR Thinkers by HR Magazine. Belinda Gannaway is the Director of Strategy for experience design consultancy, Fathom XP. Prior to this she was the Digital Transformation Culture Director at Brilliant Noise and the Account Lead at NixonMcInnes.
Bibliographische Angaben
- Autoren: Emma Bridger , Belinda Gannaway
- 2021, 304 Seiten, Maße: 15,5 x 23,3 cm, Kartoniert (TB), Englisch
- Verlag: Kogan Page
- ISBN-10: 1789667712
- ISBN-13: 9781789667714
- Erscheinungsdatum: 03.03.2021
Sprache:
Englisch
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