Employee Surveys in Management
Theories, Tools, and Practical Applications
(Sprache: Englisch)
Employee surveys are probably the most effective approach for improving employee engagement, leadership, and strategic change efforts.This practically oriented book details how to plan, execute, and derive maximum benefit from them.Employee surveys are the...
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Employee surveys are probably the most effective approach for improving employee engagement, leadership, and strategic change efforts.This practically oriented book details how to plan, execute, and derive maximum benefit from them.
Employee surveys are the central tool for accelerating strategic organization development.They allow managers and consultants to assess an organization on its "soft factors" such as leadership and employee engagement, leading to actions that reduce problems and turn opportunities into tangible results.
This practically oriented book details both the factors to be considered and the steps necessary for developing a successful employee survey process - from administration to action. In doing so, the authors draw upon organizational psychology and survey methodology, as well as their wide practical experience with employee surveys in North America, Europe, and multinationally.
This book not only shows how to plan and execute employees surveys, but also offers a host of models,methods, examples, and theory for what to do afterwards, including standard and nonstandard data analysis, presentations of results to top management, running workshops with managers and staff on the survey results, and planning and implementing actions. It also includes numerous practical tips and handy checklists that go far beyond simple "how-to" recipes. Rather, all recommendations are discussed so that their rationale becomes transparent and adaptations can be made to optimally fit the needs of the particular organization.
Klappentext zu „Employee Surveys in Management “
Employee surveys are the central tool for accelerating strategic organization development. They allow managers and consultants to assess an organization on its "soft factors" such as leadership and employee engagement, leading to actions that reduce problems and turn opportunities into tangible results. This practically oriented book details both the factors to be considered and the steps necessary for developing a successful employee survey process - from administration to action. In doing so, the authors draw upon organizational psychology and survey methodology, as well as their wide practical experience with employee surveys in North America, Europe, and multinationally. This book not only shows how to plan and execute employee surveys, but also offers a host of models, methods, examples, and theory for what to do afterwards, including standard and nonstandard data analysis, presentations of results to top management, running workshops with managers and staff on the survey results, and planning and implementing actions. It also includes numerous practical tips and handy checklists that go far beyond simple "how-to" recipes. Rather, all recommendations are discussed so that their rationale becomes transparent and adaptations can be made to optimally fit the needs of the particular organization.
Inhaltsverzeichnis zu „Employee Surveys in Management “
1. Characteristics and Types of Employee Surveys; 2. Positioning an Employee Survey; 3. Coordinating and Planning the ES Project; 4. Content of Questionnaire; 5. Item and Questionnaire Design; 6. Processes of Questionnaire Development; 7. Sampling; 8. Information Campaign Before the Survey; 9. Data Collection; 10. Standard Data Analysis; 11. Designing Follow-Up Processes; 12. Nonstandard Data Analysis; 13. Presenting Survey Results to Management; 13. Employee Survey Workshops; 14. Action Management; 15. Information Campaign after the Survey; 16. Evaluating Employee Survey Projects.
Autoren-Porträt von Ingwer Borg, Paul M. Mastrangelo
Ingwer Borg ist wissenschaftlicher Leiter der Abteilung Survey Design & Methodology (SDM) der GESIS (Mannheim) und Professor am Fachbereich Psychologie der Uni Gießen. Seine Forschung liegt überwiegend im Bereich von Mitarbeiterbefragungen, Werten und Einstellungen sowie Skalierungsverfahren.
Bibliographische Angaben
- Autoren: Ingwer Borg , Paul M. Mastrangelo
- 2009, VIII, 440 Seiten, Maße: 15,7 x 23,4 cm, Gebunden, Englisch
- Verlag: Hogrefe Verlag
- ISBN-10: 0889372950
- ISBN-13: 9780889372955
- Erscheinungsdatum: 16.01.2009
Sprache:
Englisch
Rezension zu „Employee Surveys in Management “
"This is a thorough, thoughtful, and wide-ranging work on employee attitude surveys. The book is a well-researched and comprehensive view of what it takes to do a successful survey in today's organizations. Based on solid data and the authors' practical experience, it is a must-read for all survey researchers and managers who want to benefit from employee attitude surveys.A"Allen Kraut, Professor of Management, Zicklin School of Business, Baruch College/CUNY, New York"This is the most complete guide to conducting employee surveys I have seen. The various phases of a survey project are discussed from both a theoretical as well as a practical point of view. That the authors are well-versed and deeply experienced in the subject matter will be immediately obvious to the reader. This book provides helpful guidance not only to the beginner but also to the highly experienced survey research professional. I will recommend this book to my colleagues and to my clients."Jack Wiley, Executive Director, Kenexa Research Institute
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