Human Relations
Interpersonal Job-Oriented Skills
(Sprache: Englisch)
Accomplished author and national speaker, Andrew J. DuBrin brings his expertise of Human Relations and Business Psychology to this exciting eleventh edition. Focusing on today's work environment, HUMAN RELATIONS: INTERPERSONAL JOB-ORIENTED SKILLS takes a...
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Accomplished author and national speaker, Andrew J. DuBrin brings his expertise of Human Relations and Business Psychology to this exciting eleventh edition. Focusing on today's work environment, HUMAN RELATIONS: INTERPERSONAL JOB-ORIENTED SKILLS takes a two-pronged approach that improves interpersonal skills by first presenting basic concepts and then by featuring a heavy component of skill development and self-assessment. This edition features a new chapter on interpersonal skills for the digital world and fresh cases, exercises and skill builders that prepare students for today's business environment.
Inhaltsverzeichnis zu „Human Relations “
1. A Framework for Interpersonal Skill Development 2. Understanding Individual Differences 3. Building Self-Esteem and Self-Confidence 4. Interpersonal Communication 5. Interpersonal Skills for the Digital Age 6. Developing Teamwork Skills 7. Group Problem Solving and Decision Making 8. Cross-Cultural Relations and Diversity 9. Resolving Conflicts with Others 10. Becoming an Effective Leader 11. Motivating Others 12. Helping Others Develop and Grow 13. Positive Political Skills 14. Customer Satisfaction Skills 15. Enhancing Ethical Behavior 16. Stress Management and Personal Productivity 17. Job Search and Career Management Skills
Bibliographische Angaben
- Autor: Andrew J. DuBrin
- 2011, 11. Auflage, XXI, 409 Seiten, mit Schwarz-Weiß-Abbildungen, Maße: 21 x 27,7 cm, Kartoniert (TB), Englisch
- Verlag: Prentice Hall
- ISBN-10: 0135109418
- ISBN-13: 9780135109410
Sprache:
Englisch
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