Human Resource Management for Hospitality, Tourism and Events
(Sprache: Englisch)
Looks at Human Resource Management (HRM) policies and practices in the tourism and hospitality industries. Utilising HRM theory and practice, this title contextualises it to the tourism and hospitality industries by looking at the specific employment...
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Looks at Human Resource Management (HRM) policies and practices in the tourism and hospitality industries. Utilising HRM theory and practice, this title contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry.
Inhaltsverzeichnis zu „Human Resource Management for Hospitality, Tourism and Events “
Human resource management and the tourism and hospitality industry: an introduction; International human resource management; Organizational culture; Labour markets; Recruitment and selection; Equal opportunities and managing diversity; Training and development; Performance management and appraisal; Reward strategies in the tourism and hospitality industry; Employee relations, involvement and participation; Welfare, health and safety; Grievance and disciplinary procedures; The way forward to HRM in hospitality and tourism
Bibliographische Angaben
- Autor: Dennis Nickson
- 2012, 2. Auflage, 320 Seiten, Kartoniert (TB), Englisch
- Verlag: Elsevier LTD, Oxford
- ISBN-10: 0080966489
- ISBN-13: 9780080966489
Sprache:
Englisch
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