Impact of Quality Management Maturity on Supply Chain Performance
(Sprache: Englisch)
This book is a result of an applied study to investigate the impact of quality management maturity(Quality Principles, Quality Culture and Quality Tools) on supply chain performance. The author has developed a quantitative model to measure supply chain...
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This book is a result of an applied study to investigate the impact of quality management maturity(Quality Principles, Quality Culture and Quality Tools) on supply chain performance. The author has developed a quantitative model to measure supply chain performance using variables related to:Costumer complains, cost of quality, On time delivery and equipment effectiveness. The study has been applied on Jordanian industrial firms that are ISO 9000 Certified.
Bibliographische Angaben
- Autor: Mousa Khaireddin
- 2014, 124 Seiten, Maße: 22 cm, Kartoniert (TB), Englisch
- Verlag: LAP Lambert Academic Publishing
- ISBN-10: 3659641006
- ISBN-13: 9783659641008
Sprache:
Englisch
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