Innovations in Information and Communication Technologies (IICT-2020)

Digitization of Financial Markets: A Literature Review on White-collar crimes.- Intervention of Chatbots -Recruitment Made Easy!!!!.- Affecting attributes to use food ordering app by young consumers.- Exploring influencing factors for m payment apps uses in the Indian context.- Modelling Enablers of Customer-Centricity in Convenience Food Retail.- Emotion AI: Integrating Emotional Intelligence with Artificial Intelligence in the digital workplace.- Factors affecting online grocery shopping in Indian culture.- A Study on Role of Digital Technologies & Employee Experience.- Driving employee engagement in today's dynamic workplace: A literature review.- Is Online Teaching Learning Process An Effective Tool For Academic Advancement.

Dr. Pradeep Kumar Singh is currently working as a Professor in Department of Computer Science & Engineering at ABES Engineering College, Ghaziabad, India. He has completed his Ph.D. in Computer Science & Engineering from Gautam Buddha University (State Government University), Greater Noida, UP, India. He received his M.Tech. (CSE) with Distinction from Guru Gobind Singh Indraprastha University, New Delhi, India. Dr. Singh is having life membership of Computer Society of India (CSI), Life Member of IEI and promoted to Senior Member Grade from CSI. He is Senior member of ACM, IACSIT-Singapore and IAENG-Hong Kong. He is an Associate Editor of the International Journal of Information Security and Cybercrime (IJISC) a scientific peer reviewed journal from Romania and IJAEC, IGI Global, USA. He has published nearly 95 research papers in various International Journals and Conferences of repute. He has received three sponsored research projects grant of Rs 25 Lacsfrom Govt. of India and Govt. of Himachal Pradesh. He has edited 8 books from Springer and One from Elsevier. He has total Google scholars of 771, H-index 16 and i-10 Index 30 in his account.

Dr. Zdzislaw Polkowski, Adjunct Professor & Rector's Representative for International Cooperation and Erasmus + Programme in Jan Wyzykowski University in Polkowice, Poland.Dr. Z. Polkowski at present is the Rector's Representative for International Cooperation and Erasmus + Programme in Jan Wyzykowski University in Polkowice, Poland. He teaches subjects such as: IT system in business, IT, Logistics, Information Technology, IT Systems in Business, Creating Websites and Portals, Logistics, Engineering Designing with the Use of AUTOCAD, IT in administration. Since 2009 he has been Dean of the Technical faculty in UZZM in Lubin. He graduated from the Wroclaw University of Technology with the PhD degree. His PhD thesis was "Computer assisted evaluation of employees with the use of MCDM methods".