International Management

PART I: THE GLOBAL MANAGER'S ENVIRONMENT 1 Chapter 1 Assessing the Environment--Political, Economic, Legal, Technological 1 Chapter 2 Managing Interdependence: Social Responsibility and Ethics COMPREHENSIVE CASES New: Case 1 Coca-Cola's Business Practices: Facing the Heat in a Few Countries (Global) New: Case 2 Google in China: The Big Disconnect (China) New: Case 3 Allure Cruise Line: Challenges of Strategic Growth and Organizational Effectiveness (Part 1). PART II: THE CULTURAL CONTEXT OF GLOBAL MANAGEMENT Chapter 3 Understanding the Role of Culture Chapter 4 Communicating Across Cultures Chapter 5 Cross-cultural Negotiation and Decision Making COMPREHENSIVE CASES New: Case 4 Nora Sakari: A Proposed Joint Venture in Malaysia (Finland and Malaysia). New: Case 5 Allure Cruise Line: Challenges of Strategic Growth and Organizational Effectiveness (Part 2) Case 6 Guanxi in Jeopardy: Joint Venture Negotiations in China PART III: FORMULATING AND IMPLEMENTING STRATEGY FOR INTERNATIONAL AND GLOBAL OPERATIONS Chapter 6 Formulating Strategy Chapter 7 Global Alliances and Strategy Implementation Chapter 8 Organization Structure and Control Systems COMPREHENSIVE CASES New: Case 7 Dell's Problems in China New: Case 8 Starbucks' International Operations (2006) (Global) New: Case 9 Note on the Auto Industry New: Case 10 Renault-Nissan: The Paradoxical Alliance (France/Japan) New: Case 11 DaimlerChrysler AG: A Decade of Global Strategic Challenges Leads to Divorce in 2007 New: Case 12 Allure Cruise Line: Challenges of Strategic Growth and Organizational Effectiveness (Part 3) PART IV: GLOBAL HUMAN RESOURCES MANAGEMENT Chapter 9 Staffing, Training, and Compensation for Global Operations Chapter 10 Developing a Global Management Cadre Chapter 11 Motivating and Leading COMPREHENSIVE CASES New: Case 13 Infosys' Global Delivery Model (India) Case 14 A First-Time Expatriate's Experience in a Joint Venture in China New: Case 15 Allure Cruise Line: Challenges of Strategic Growth and