Interpersonal Skills in Organisations
(Sprache: Englisch)
Looks at the key skills necessary for personnel and managerial success in organizations in contemporary times. This book is organized into 4 sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used...
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Looks at the key skills necessary for personnel and managerial success in organizations in contemporary times. This book is organized into 4 sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively or modularly depending on the instructor's preference and student-audience need.
Inhaltsverzeichnis zu „Interpersonal Skills in Organisations “
Contents in Brief Preface Acknowledgments Unit 1 Interpersonal Effectiveness: Understanding Yourself 1. Journey into Self-awareness 2. Self-disclosure and Trust 3. Establishing Goals by Identifying Values and Ethics 4. Self-management Unit 2 Interpersonal Effectiveness: Understanding and Working with Others 5. Understanding and Working with Diverse Others 6. The Importance and Skill of Listening 7. Conveying Verbal Messages 8. Persuading Individuals and Audiences Unit 3 Understanding and Working in Teams 9. Negotiation 10. Building Teams and Work Groups 11. Managing Conflict 12. Achieving Business Results through Effective Meetings 13. Facilitating Team Success 14. Making Decisions and Solving Problems Creatively Unit 4 Leading Individuals and Groups 15. Power and Politicking 16. Networking and Mentoring 17. Coaching and Providing Feedback for Improved Performance 18. Leading and Empowering Self and Others 19. Project Management Index
Bibliographische Angaben
- Autoren: Suzanne C. de Janasz , Karen O. Dowd , Beth Z. Schneider
- 2008, 3rd Revised edition (REV), XXII, 441 Seiten, Maße: 21,5 x 27,7 cm, Kartoniert (TB), Englisch
- Verlag: Mcgraw-Hill Publ.Comp.
- ISBN-10: 0071263373
- ISBN-13: 9780071263375
Sprache:
Englisch
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