ITIL Small-Scale Implementation Book
(Sprache: Englisch)
ITIL V3 Small-Scale Implementation provides guidance to smaller organizations who wish to implement the ITIL guidance or who are already using it ands wish to improve their IT Service Management. The publication considers the significance of size, the...
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ITIL V3 Small-Scale Implementation provides guidance to smaller organizations who wish to implement the ITIL guidance or who are already using it ands wish to improve their IT Service Management. The publication considers the significance of size, the characteristics of small organizations, and how to scale ITIL down for small organizations. Key features: A practical guide to scaling ITIL for use in smaller organizations. Uses terminology consistent with the ITIL Service Management Practices and the ITIL Glossary, acronyms and definitions. Supersedes ISBN 9780113309801.
Autoren-Porträt
Ivor Macfarlane and Sharon Taylor
Bibliographische Angaben
- 2009, 138 Seiten, mit Abbildungen, Maße: 21,5 x 21,7 cm, Kartoniert (TB), Englisch
- Verlag: The Stationery Office Ltd
- ISBN-10: 0113310781
- ISBN-13: 9780113310784
Sprache:
Englisch
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