Managing Automotive Businesses
Strategic Planning, Personnel and Finances
(Sprache: Englisch)
The success of any organization most often depends on the execution and management of such strategic issues as business development, personnel and fiscal operations. This new book introduces readers to the duties and practices assigned to service managers...
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Klappentext zu „Managing Automotive Businesses “
The success of any organization most often depends on the execution and management of such strategic issues as business development, personnel and fiscal operations. This new book introduces readers to the duties and practices assigned to service managers in the successful operation of an automotive service facility. Coverage begins with a general discussion of the management structure and the service manager's role in facility operations. Consideration is then given to navigation of the personnel process from the recruitment of workers to supervision of their performance. The financial business practices of a service manager familiarizes readers with the importance of fiscal responsibility in the operation of a lucrative automotive service business.
Inhaltsverzeichnis zu „Managing Automotive Businesses “
PART I. Introduction to Strategic Planning.Chapter 1. The Service Manager and the Business StructureChapter 2. Ownership, Types of Facilities, and the Service Managers JobChapter 3. Strategic Business PlanningPART II. PersonnelChapter 4. Preparing Formatted SystemsChapter 5. Human Resources ManagementChapter 6. Recruitment and Selection of New EmployeesChapter 7. Induction and Personnel DevelopmentChapter 8. Evaluation of Employee PerformancesPART III. FinanceChapter 9. Basic Business PracticeChapter 10. Accounting Process and Financial StatementsChapter 11. Paying Employees and the Labor Sales WorksheetChapter 12. Sale of PartsChapter 13. Financial Management of a Parts Profit CenterPART IV: Financial AnalysisChapter 14. Diagnosing Financial OperationsChapter 15. Performing in the Lower Orange and Red Zones
Autoren-Porträt von Ronald Garner, C. Garner
Garner, RonaldRon Garner, Ph.D. is an Associate Professor of Automotive Technology in the Division of Transportation Technology at the Pennsylvania College of Technology an affiliate of The Pennsylvania State University.Garner, C.
Dr. C. William Garner, Ph.D is an Associate Professor of Education Administration at Rutgers University.
Bibliographische Angaben
- Autoren: Ronald Garner , C. Garner
- 2005, 272 Seiten, Maße: 18,7 x 24,3 cm, Gebunden, Englisch
- Verlag: Delmar
- ISBN-10: 1401898963
- ISBN-13: 9781401898960
Sprache:
Englisch
Rezension zu „Managing Automotive Businesses “
PART I. Introduction to Strategic Planning. Chapter 1. The Service Manager and the Business Structure Chapter 2. Ownership, Types of Facilities, and the Service Managers Job Chapter 3. Strategic Business Planning PART II. Personnel Chapter 4. Preparing Formatted Systems Chapter 5. Human Resources Management Chapter 6. Recruitment and Selection of New Employees Chapter 7. Induction and Personnel Development Chapter 8. Evaluation of Employee Performances PART III. Finance Chapter 9. Basic Business Practice Chapter 10. Accounting Process and Financial Statements Chapter 11. Paying Employees and the Labor Sales Worksheet Chapter 12. Sale of Parts Chapter 13. Financial Management of a Parts Profit Center PART IV: Financial Analysis Chapter 14. Diagnosing Financial Operations Chapter 15. Performing in the Lower Orange and Red Zones
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