Managing Coaching at Work: Developing, Evaluating and Sustaining Coaching in Organizations

* Section - ONE: Contexts; ** Chapter - 01: What is coaching?; ** Chapter - 02: Why coaching?; ** Chapter - 03: An agenda for coaching; ** Chapter - 04: Options and consequences; * Section - TWO: Implementation; ** Chapter - 05: Preparation; ** Chapter - 06: Action; ** Chapter - 07: Sustaining and developing coaching; * Section - THREE: Outcomes; ** Chapter - 08: Auditing and evaluating coaching; ** Chapter - 09: Making and continuing the case for coaching; ** Chapter - 10: Learnings, change and new directions

Jackie Keddy: Following a highly successful career in the London Metropolitan Police Service, Jackie is a highly skilled trainer, coach and mediator.She was instrumental in leading the first public sector non profit organizations coaching programme to achieve an internationally recognized quality award. Clive Johnson: Following a lengthy career in management consultancy, Clive now practises as a coach, consultant and trainer.A regular conference speaker, Clive is also a prolific writer and author of The People-assist Management Toolkit.

Here we have a very accessible and readable work that not only serves as an excellent reference book - with a nice blend of theory, practical and case study - but also touches on interesting questions about some of the deeper aspects of coaching. The book is logically laid out and shows the depth to which the authors are in control of their subject matter. The passion of the authors, never overdone, shines through without ever resorting to sales-speak. I recommend the book. It is well worth the price. -- Martin Tiplady, Former Hr Director Of The Metropolitan Police, Now Md Of Chameleon People Solutions Ltd People Management 20110808 Crammed with practical insights, tools and techniques, and grounded in theory and evidence, this vital book helps practitioners reflect and act on every aspect of coaching. Dr John McGurk, Chartered Institute of Personnel and Development This is a must-have book if you want to gain a greater understanding of coaching and it will give you all the guidance you need to set up an internal coaching programme in your organisation. Hyacinth Daly, Coaching and Mentoring at Metropolitan Police I found this book to be an incredibly useful resource for anyone who is looking into expanding the impact of coaching inside an organization. I wish I'd had this ten years ago, because it brings together critical business thinking, real-life examples and the soft side of coaching into an integrated whole. Before you invest in creating a coaching program from scratch, read this book and learn how it's done from the leaders in this area. Carl Dierschow, Small Fish Business Coach