Optimizing Sales and Distribution in SAP ERP

Acknowledgments 15

Preface 17

1 Introduction 21

1.1 Introduction to SAP ERP 21

1.2 Introduction to SAP GUI 25

1.3 ASAP Methodology 30

1.4 SAP Solution Manager Overview 31

1.5 Organizational Structure in SAP 33

1.6 Summary 41

2 Master Data 43

2.1 Customer Master Data 43

2.2 Customer Credit Master Data 58

2.3 Material Master -- Sales Views 62

2.4 Batch Master Data 70

2.5 Overview of Other Master Data 82

2.6 Summary 88

3 Sales 89

3.1 Principles of Processing Sales Documents 90

3.2 Sales Document Types 91

3.3 Item Categories and Schedule Line Categories 99

3.4 Create with Reference 103

3.5 Copy Control 107

3.6 Partner Determination 112

3.7 Availability Check and Transfer of Requirements (ATP) 114

3.8 Outline Agreements 124

3.9 Special Business Transactions 128

3.10 Incompletion Control and Its Practical Use 132

3.11 Free Goods and Free Items 136

3.12 Material Determination, Listing, and Exclusion 140

3.13 Batch Determination in Sales 142

3.14 Returns (Complaints) Processing 146

3.15 Intercompany Sales Processing 148

3.16 Common Integration Points with Material Management 150

3.17 Outputs in Sales 152

3.18 Foreign Trade 157

3.19 Summary 163

4 Pricing 165

4.1 Introduction to Condition Techniques 166

4.2 Condition Records 168

4.3 Optimizing Price Determination 183

4.4 Rebate Agreement 186

4.5 Customized Pricing Report and Price List 192

4.6 Common External Tax Software Packages 197

4.7 Summary 203

5 Credit Risk Management 205

5.1 Credit Management 205

5.2 Blocking and Unblocking Customers 223

5.3 Payment Guarantee 225

5.4 Common Problems and Their Solutions 230

5.5 Summary 232

6 Logistics Management #

6.1 Delivery Types and Delivery Item Categories 234

6.2 Picking, Handling Unit Management, Packing, and Goods Issue 242

6.3 Delivery Processing Integration with Warehouse Management 247

6.4 Principles of Processing

Mohapatra, Ashish
Ashish Ranjan Mohapatra has worked with SAP for over 9 years. As Team Leader and Assistant Project Manager for an implementation project, he developed a thorough understanding of the SAP SD component, as well as implementation and configuration pain points. As head of the Business Process Department, Ashish expanded his knowledge of other SAP components, including MM, FI/CO, PP, and QM. Ashish is an SAP SD Certified Consultant and an instructor with an SAP education partner.