Organizational Rhetoric: Situations and Strategies

PrefaceAcknowledgments1. Organizations and Rhetoric in Contemporary Culture Defining Rhetoric Defining an Organization Defining Organizational Rhetoric Understanding Organizational Rhetoric Characteristics of Organizational Rhetoric Reasons for Studying Organizational Rhetoric Goals for Studying Organizational Rhetoric Practical Outcomes of Studying Organizational Rhetoric A Process for Analyzing Organizational Rhetoric Conclusion2. Identifying Rhetorical Strategies in Organizational Rhetoric Canon of Invention Canon of Organization in Organizational Rhetoric Canon of Style in Organizational Rhetoric Canon of Delivery in Organizational Rhetoric Interdependence of Invention, Organization, Style, and Delivery in Organizational Rhetoric Canon of Memory in Organizational Rhetoric Special Situations and Rhetorical Strategies Conclusion Worksheet for Identifying Rhetorical Strategies in Organizational Texts3. Rhetorical Situations in Organizations The Importance of Context in Rhetoric Two Perspectives on Rhetorical Situations The Rhetorical Situation in Organizational Rhetoric Researching the Rhetorical Situation Conclusion Case Study: A Showdown Over Power in Texas Worksheet for Describing Rhetorical Situations in Organizations4. Critical Approaches to Organizational Rhetoric Historical Overview Key Ideas in Critical Approaches to Organization Studies and Organizational Rhetoric Summary of the Key Concepts in Critical Theory/Perspectives Making Choices: Ethics and Organizational Rhetoric Conclusion Note5. Evaluating and Critiquing Organizational Rhetoric Two Approaches to Analyzing Organizational Rhetoric Conclusion Worksheet for Conducting an Evaluative Reading Worksheet for Conducting a Critical Reading6. Identity Creation and Maintenance Rhetoric The Foundation for Identity Rhetoric: Organizational Identity Identity Building Rhetoric Identity Maintenance Rhetoric Evaluating and Critiquing Identity Creation and Maintenance

Mary F. Hoffman (Ph.D., University of Kansas) is associate professor and chair in the Department of Communication and Journalism at the University of Wisconsin-Eau Claire. She teaches courses in organizational rhetoric, organizational communication and rhetorical criticism. Her research is concerned with how individuals negotiate organizational demands that conflict with personal values. Her work on three organizations of Benedictine nuns has been published in Communication Studies, Western Journal of Communication, and Journal of Communication and Religion. Her work on how individuals and organizations negotiate the idea of work/life balance has appeared in Qualitative Research Reports in Communication and Communication Quarterly.