Performance Consulting
A Practical Guide for HR and Learning Professionals
(Sprache: Englisch)
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Inhaltsverzeichnis zu „Performance Consulting “
PrefaceIntroduction: What Is Performance Consulting and Why Do It?
Part One: The Mental Model for Performance Consulting
Chapter 1: The Need Hierarchy
Chapter 2: The GAPS! Logic
Part Two: The Science of Performance Consulting
Chapter 3: Identifying Business and Performance SHOULDs
Chapter 4: Identifying the 'IS' for Business and Performance
Chapter 5: Identifying Causes and Solutions
Chapter 6: Contracting with Clients
Part Three: The Art of Performance Consulting
Chapter 7: Building Partnerships with Clients
Chapter 8: Reactive Entry: Reframing Requests for Solutions
Chapter 9: Proactively Identifying Performance Consulting Opportunities
Chapter 10: Q & A with the Authors
Closing Thoughts
About the Authors
Glossary
Tools That Can Be Downloaded
References
Resources
Associations and Certifications
Autoren-Porträt von Dana Gaines Robinson, James D. Robinson
Dana Gaines Robinson founded Partners in Change, Inc. in 1981. Prior to becoming an external consultant, Dana was an internal Human Resources (HR) Manager professional for nine years.Dana Robinson has been presented with the Distinguished Contribution Award for Workplace Learning and Performance. This award recognizes her landmark work in performance improvement and her sustained impact in the training and human resources industries.
Bibliographische Angaben
- Autoren: Dana Gaines Robinson , James D. Robinson
- 2008, 2. Aufl., 240 Seiten, Maße: 0,7 cm, Kartoniert (TB), Englisch
- Verlag: Ingram Publisher ServicesBooks
- ISBN-10: 1576754359
- ISBN-13: 9781576754351
Sprache:
Englisch
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