Principles of Supply Chain Management

Part 1: SUPPLY CHAIN MANAGEMENT: AN OVERVIEW.1. Introduction to Supply Chain Management.Part 2: SUPPLY ISSUES IN SUPPLY CHAIN MANAGEMENT.2. Purchasing Management.3. Creating and Managing Supplier Relationships.4. Ethical and Sustainable Sourcing.Part 3: OPERATIONS ISSUES IN SUPPLY CHAIN MANAGEMENT.5. Demand Forecasting.6. Resource Planning Systems.7. Inventory Management.8. Process Management--Lean and Six Sigma in the Supply Chain.Part 4: DISTRIBUTION ISSUES IN SUPPLY CHAIN MANAGEMENT.9. Domestic U.S. and Global Logistics.10. Customer Relationship Management.11. Global Location Decisions.12. Service Response Logistics.Part 5: INTEGRATION ISSUES IN SUPPLY CHAIN MANAGEMENT.13. Supply Chain Process Integration.14. Performance Measurement Along the Supply Chain.

G. Keong Leong is an instructional faculty and professor emeritus in the Information Systems and Operations Management Department in the College of Business Administration and Public Policy (CBAPP) at California State University, Dominguez Hills. He served as associate dean previously at CBAPP. He received his undergraduate degree in mechanical engineering from the University of Malaya and his M.B.A. and Ph.D. from the University of South Carolina. He is professor emeritus at the University of Nevada, Las Vegas and is on faculty at The Ohio State University. He is also a clinical faculty member at the Thunderbird School of Global Management. His publications have appeared in academic journals such as Journal of Operations Management, Decision Sciences, Interfaces, Journal of Management, European Journal of Operational Research and International Journal of Production Research. He has co-authored three books including OPERATIONS STRATEGY: FOCUSING COMPETITIVE EXCELLENCE AND CASES IN INTERNATIONAL MANAGEMENT: A FOCUS ON EMERGING MARKETS. He has also received research, teaching and service awards including Educator of the Year from the Asian Chamber of Commerce in Las Vegas, the Dennis E. Grawoig Distinguished Service award from Decision Sciences Institute and the OM Distinguished Scholar award from the Operations Management Division, Academy of Management. He has been active in the Decision Sciences Institute, serving as president, editor of Decision Line, at-large vice-president, associate program chair, chair of the Innovative Education Committee, chair of the Doctoral Student Affairs Committee and Manufacturing Management Track chair. In addition, he served as president of the Western Decision Sciences Institute and chair of the Operations Management Division, Academy of Management. Keah-Choon Tan is professor of operations management in the Lee Business School at the University of Nevada, Las Vegas (UNLV). He received his B.Sc. degree and M.B.A. from the University