SAP ERP HCM Performance Management

Part I Performance Management: Overview and Process

1 Introduction 27
1.1 Target Audience 28
1.2 Book Layout 28
1.3 Product Releases 29
1.4 Summary 29

2 Overview of SAP's Performance Management Solution 31
2.1 Background and Value Proposition 31
2.2 Performance Management Within the Larger Context 33
2.3 Integration 35
2.4 Functionality Matrix 37
2.5 Summary 45

3 The Performance Managment Process 47
3.1 Objectives of the Performance Management Process 48
3.2 Setting Corporate and Departmental Goals 49
3.3 Setting Individual Objectives 49
3.4 Mid-Year Reviews . 51
3.5 Self-Evaluation 53
3.6 360-Degree Feedback 54
3.7 Final Evaluation 55
3.8 Review Committees 56
3.9 Communicating the Employee Evaluation 57
3.10 Summary 58

4 Setting the Corporate Strategy 61
4.1 Developing the Strategic Plan 62
4.2 Goals and Objectives 64
4.3 Cascading Goals 66
4.4 Becoming Tactical Through Objective Setting 69
4.5 Communicating Strategy 71
4.6 Summary 72

5 Development Planning 75
5.1 Individual Development Plans 75
5.2 Components of an Individual Development Plan 77
5.3 Development Planning Process 78
5.4 Using Skills and Competency Models 81
5.5 Summary 82

6 Lessons Learned 85
6.1 Performance Management Process 85
6.2 Development Planning 91
6.3 Change Management 91
6.4 System Implementation 94
6.5 Summary 96

Part II Performance Management: System Functionality and Implementation

7 Laying the Groundwork for Configuration 99
7.1 Turning Requirements into Design 100
7.2 Basic Configuration Settings for Performance Management 106
7.3 Summary: Ready, Set, Configure! 108

8 Configuring Appraisals in the Appraisal Catalog 111
8.1 Catalog Structure: The Category Group and Category 111
8.2 The Appraisal Template 122
8.3 Criteria Group and Criteria Configuration 140
8.4 Summary 143

9 Advanced Configuration Techniques 145
9.1 Advanced Concepts Within the Appraisal Catalog 145
9.2 Customizing Appraisal Settings via

Christos Kotsakis served as an implementation consultant, subject matter expert, and thought leader for various clients. As an Associate Partner, he has been responsible for strategy and leading HR and performance management systems.

Jeremy Masters has served as an implementation consultant, subject matter expert, and thought leader for various clients. As a Partner with his own company, he has been responsible for leading many performance management process re-engineering efforts and delivering many SAP HR Performance Management implementations.