Taking the Pulse of Economic Development
Service Trends
(Sprache: Englisch)
Excellent service is the key to business success! Identifying trends and opportunities in the modern service economy and providing tips on how to actively shaping the future: This is what the various chapters of this volume set out to do. Find a collection...
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Excellent service is the key to business success! Identifying trends and opportunities in the modern service economy and providing tips on how to actively shaping the future: This is what the various chapters of this volume set out to do. Find a collection of factual observation, empirical data and expert opinions on trends and perspectives on the future of services that can inspire strategy development and decision making in research, politics and business. The basis is the second international survey of "MARS" (International Monitoring of Activities and Research in Services).Highlights
- Linking-up of economics, science and politics
- Connecting to international trends
- Creating market and opinion leadership
Excellent service is the key to business success! Identifying trends and opportunities in the modern service economy and providing tips on how to actively shaping the future: This is what the various chapters of this volume set out to do. Find a collection of factual observation, empirical data and expert opinions on trends and perspectives on the future of services that can inspire strategy development and decision making in research, politics and business. The basis is the second international survey of "MARS" (International Monitoring of Activities and Research in Services).
Highlights
- Linking-up of economics, science and politics
- Connecting to international trends
- Creating market and opinion leadership
Highlights
- Linking-up of economics, science and politics
- Connecting to international trends
- Creating market and opinion leadership
Autoren-Porträt
Prof. Dr.-Ing. Dieter Spath ist ein international renommierter Wissenschaftler auf dem Gebiet des Technologiemanagements. Seit 2002 ist er Leiter des Fraunhofer-Instituts für Arbeitswirtschaft und Organisation (IAO), Stuttgart, und Leiter des Instituts für Arbeitswissenschaft und Technologiemanagement (IAT) der Universität Stuttgart. Professor Spath gilt als vehementer Verfechter einer konsequenten Innovationsorientierung unserer Wirtschaft. Sein Credo: das Zusammenspiel von Mensch, Organisation und Technik ganzheitlich zu betrachten.Walter Ganz ist Leiter des Competence Center Personalmanagement am Fraunhofer IAO.
Bibliographische Angaben
- 2011, VIII, 152 Seiten, 21 Abbildungen, Maße: 220,4 x 29,7 cm, Gebunden, Englisch
- Herausgegeben von Spath, Dieter; Ganz, Walter
- Herausgegeben: Dieter Spath, Walter Ganz
- Verlag: Hanser Fachbuchverlag
- ISBN-10: 3446427082
- ISBN-13: 9783446427082
Sprache:
Englisch
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