The Hidden Leader: Discover and Develop Greatness Within Your Company
(Sprache: Englisch)
Think you can spot the leaders in your company? Don't assume that you can identify them by their positions. What about those employees who consistently step up: the field agent who solves a previously intractable problem; the service rep who thinks outside...
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Think you can spot the leaders in your company? Don't assume that you can identify them by their positions. What about those employees who consistently step up: the field agent who solves a previously intractable problem; the service rep who thinks outside the box and creates unshakeable customer loyalty. These are more than "good employees"...these are "hidden leaders"...and they are critical to an organization's long-term success.Managers today need to make the most of all their resources - and The Hidden Leader shows them how to recognize and cultivate these talented but under utilized employees, who:
- Demonstrate integrity
- Lead through authentic relationships
- Focus on results
- Work from clear customer purpose
- Fulfill the value promise of the company
Supported by real-world examples of hidden leaders in action - and QR codes readers can scan for instant access to online assessments - the book helps managers discoverthese secret saviors and enable them to deliver even greater value to customers.
Autoren-Porträt von Scott K. Edinger, Laurie Sain
Scott K. Edinger, founder of Edinger Consulting Group, is recognized as an expert in helping organizations achieve measurable business results. Co-author of The Inspiring Leader, he blogs for Harvard Business Review and Forbes. Laurie Sain helps businesses develop strategic goals and maximize their innovation, productivity, and creativity.
Bibliographische Angaben
- Autoren: Scott K. Edinger , Laurie Sain
- Altersempfehlung: Ab 18 Jahre
- 240 Seiten, Maße: 15,7 x 23,1 cm, Gebunden, Englisch
- Verlag: AMACOM BOOKS
- ISBN-10: 0814433995
- ISBN-13: 9780814433997
- Erscheinungsdatum: 04.02.2015
Sprache:
Englisch
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