The meaning of sense of coherence in transcultural management
A salutogenetic perspective on interactions in a selected South African business organisation. Diss.
(Sprache: Englisch)
This study contributes to the question how managers could be qualified to increase their ability to activate resources and develop sense of coherence in challenging transcultural work contexts. Thereby it refers to developing intercultural competence and...
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This study contributes to the question how managers could be qualified to increase their ability to activate resources and develop sense of coherence in challenging transcultural work contexts. Thereby it refers to developing intercultural competence and well-being in transcultural management settings by presenting a salutogenetic-oriented consultancy model: "Mental health in transcultural organisations". This model is based on a systemic and salutogenetic, transcultural and transformative fundament and includes counselling, a managerial training series and a team mentoring approach, as well as facilitator training
Klappentext zu „The meaning of sense of coherence in transcultural management “
Managers are confronted with numerous challenging situations in their work life. Managing diverse interactions professionally has become a ubiquitous requirement of current working conditions in transcultural management, whilst remaining healthy at the same time.This study contributes to the theoretical debate on managerial sense of coherence, identity, organisational culture and transcultural conflict (management) in international work contexts. It responds to the question how managers could be qualified to increase their ability to activate resources and develop sense of coherence in challenging transcultural work contexts. Thereby it refers to developing intercultural competence and well-being in transcultural management settings by presenting a salutogenetic-oriented consultancy model: "Mental health in transcultural organisations" (MEHTO). This model is based on a systemic and salutogenetic, transcultural and transformative fundament and includes counselling, a managerial training series and a team mentoring approach, as well as facilitator training.
This is a vital text for scientists, researchers, students and practitioners working in transcultural organisational settings, focusing on topics of promoting transcultural mental health, salutogenesis, identity, values and intercultural competence as well as organisational culture and their interrelationships. It provides a practical model of health promotion in international management and organisations and is a must for international consultants.
Inhaltsverzeichnis zu „The meaning of sense of coherence in transcultural management “
Contents Abstract Acknowledgements List of Tables List of Figures List of Abbreviations CHAPTER 1 INTRODUCTION AND ORIENTATION 1.1 Introduction 1.2 Problem statement 1.3 Purpose and objectives of the study 1.3.1 Overall research questions 1.3.2 Research questions for quantitative methods 1.3.3 Research questions for qualitative methods 1.4 Research design and methodology 1.4.1 Primary sources 1.4.2 Secondary sources 1.5 Contribution and demarcation of the study 1.5.1 Theoretical contributions and demarcations 1.5.2 Methodological contributions and demarcations 1.5.3 Application of this study 1.6 Structure of the thesis CHAPTER 2 CONTEXT OF THE RESEARCH 2.1 The context in qualitative research 2.2 The automotive industry in global and South African perspectives 2.3 Effects of the financial crisis on the selected context 2.4 Transcultural (management) challenges in the South African context 2.4.1 Affirmative Action 2.4.2 Black Economic Empowerment 2.4.3 German expatriates in the South African business context 2.4.4 Organisational health in the South African context 2.5The selected organisation 2.5.1 The organisation's history 2.5.2 The organisation's values 2.5.3 Human resource management in the organisation 2.5.4 Industrial governance 2.5.5 The organisation in South Africa 2.5.6 Organisational policies on safety, health and environment (SHE) 2.5.7 Organisational policies on conflict resolution 2.5.8 Organisational policies on Affirmative Action and Black Economic Empowerment 2.6 Summary CHAPTER 3 THEORETICAL APPROACHES: PART ONE 3.1 Introduction 3.2 Paradigms Of Health Research 3.2.1 The bio-medical paradigm 3.2.2 The salutogenetic paradigm 3.2.3 The fortigenic paradigm 3.2.4 Concepts within the positive psychology movement 3.3 Salutogenesis 3.3.1 Salutogenic factors 3.3.2 Antonovsky's theoretical approach 3.3.3 The Sense of Coherence 3.3.4 The Sense of Coherence components 3.3.5 The strong and the rigid Sense of Coherence 3.3.6 Sense of Coherence and its appraisals
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3.3.7 General Resistance Resources (GRRs) 3.3.8 Health and salutogenesis in organisational contexts 3.3.9 Interventions for maintaining and promoting Sense of Coherence 3.4 Summary CHAPTER 4 THEORETICAL APPROACHES: PART TWO 4.1 Introduction 4.1.1 Transcultural management 4.1.2 Management competencies 4.1.3 Transcultural competences 4.2 Conflict and its management 4.2.1 Managing conflict and salutogenesis 4.2.2 Managing conflict across cultures 4.2.3 Managing conflict and identity 4.3 Interventions In Organisations 4.3.1 Development of systemic perspectives 4.3.2 Basic thoughts in systemic approaches 4.4 Managerial training 4.4.1 Salutogenic training 4.4.2 Transcultural training 4.4.3 Conflict management training 4.5 Counselling 4.5.1 Counselling and salutogenesis 4.5.2 Counselling across cultures 4.6 Consulting 4.7 Coaching 4.8 Mediation 4.9 Mentoring And Supervision 4.10 Summary CHAPTER 5 RESEARCH DESIGN AND METHODOLOGY 5.1 Introduction 5.2 Research paradigm and research approach 5.2.1 Qualitative and quantitative research 5.2.2 The case study approach 5.3 Research Strategy 5.3.1 Triangulation and crystalisation 5.4 Quality criteria for judging data 5.4.1 Validity 5.4.2 Reliability - dependability 5.4.3 Objectivity - confirmability 5.5 Ethical Considerations 5.6 Methodological Limitations 5.7 Research Method 5.7.1 Research setting 5.7.2 Entree and establishing researcher's roles 5.7.3 Sampling 5.7.4 Data collection methods 5.8 Data Analysis 5.8.1 Quantitative data analysis 5.8.2 Qualitative data analysis 5.9 Presentation And Reporting Of Data 5.10 Summary CHAPTER 6 RESEARCH FINDINGS: PART ONE 6.1 Introduction 6.2 Demographic data from questionnaires 6.2.1 Respondents according to gender, management level and age 6.2.2 Respondents according to management level and cultural group 6.2.3 Respondents according to management level and nationality 6.2.4 Respondents according to cultural group, nationality and mother tongue 6.2.5 Respondents according to management level, religious affiliation and degree of religiousness 6.2.6 Respondents according to cultural group and degree of religiousness 6.2.7 Respondents according to degree of religiousness and nationality 6.2.8 Position in the organisation 6.3 Introductory Data From Interviews And Field Work 6.3.1 Complements and deviances in demographic accounts 6.3.2 Managing sickness at work 6.3.3 The global context in the mind of managers 6.3.4 Field reflections of the researcher 6.4 Presentation Of Questionnaire Findings 6.4.1 Findings of the SOC Questionnaire 6.4.2 Findings of the SVS-Questionnaire 6.4.3 Findings of the OCP Questionnaire 6.4.4 Comparing questionnaire findings 6.4.5 Summary 6.5 Selected managerial comments on findings: part one 6.5.1 Comments on SOC-questionnaire 6.5.2 Comments on SVS-questionnaire 6.5.3 Comments on OCP-questionnaire 6.5.4 Summary of comments 6.6 Summary Of Research Findings: Part One CHAPTER 7 RESEARCH FINDINGS: PART TWO 7.1 Presentation Of Interview Findings 7.1.1 Theme: Health 7.1.2 Theme: Identity 7.1.3 Theme: Transcultural conflicts 7.1.4 Theme: Organisation 7.2 Selected managers' statements 7.2.1 P11: A Black male Operational Manager and Board Member 7.2.2 P22: A young female Tamil Pricing Manager 7.2.3 Summary of P5: A Coloured female Training Manager 7.2.4 Summary of P6: An English-speaking White male After-Sales Top Manager 7.2.5 Summary of P18: An Afrikaans-speaking White male Litigation Manager 7.2.6 Summary of P24: An Indian female Accounting Manager 7.2.7 Summary of P27: A German male Managing Director 7.2.8 Summary 7.3 Selected Managerial Comments On Findings 7.3.1 Comments on Health 7.3.2 Comments on Identity 7.3.3 Comments on Transcultural conflicts 7.3.4 Comments on Organisational Culture 7.3.5 Comments on access of data 7.3.6 Comments on individual findings 7.3.7 Summary 7.4 Summary of research findings: part two 7.4.1 Summary of qualitative findings 7.4.2 Summary of selected managerial statements CHAPTER 8 DISCUSSION AND CONCLUSIONS 8.1 Introduction 8.2 Discussion of findings considering existing research literature 8.2.1 Discussion of quantitative research findings 8.2.2 Discussion of qualitative research findings 8.2.3 Conclusions 8.3 Examining Findings Regarding Quality Criteria 8.4 Implications Of Study For Current Theory 8.5 Implications of study for professional practice and applied settings 8.5.1 The foundation of the intervention model 8.5.2 Promotion of mental health in transcultural organisations (MEHTO) 8.6 Limitations of this study 8.6.1 Methodological limitations 8.6.2 How to overcome the limitations in future research 8.7 Recommendations For Further Research 8.8 Recommendations For Professional Practice And Applied Settings 8.9 Prospectus
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Autoren-Porträt von Claude-Hélène Mayer
Claude-He¿le`ne Mayer holds a Doctorate in Socio-Cultural Anthropology, University of Go¿ttingen, Germany, a PhD in Management, Rhodes University, Grahamstown, South Africa, a PhD in Psychology, University of Pretoria, Pretoria, South Africa. Her Venia Legendi is in Psychology with focus on Work, Organisation and Cultural Psychology. Her research areas are transcultural conflict management and mediation, mental health/salutogenesis and women in leadership. She is currently an Adjunct Professor at the European University in Frankfurt (Oder), Germany, and Senior Research Associate at Rhodes University, Grahamstown, South Africa. She has also published several children's books.PD Dr. habil. Claude-He¿le`ne Mayer ist promoviert in den Fächern Ethnologie (Universität Göttingen, Deutschland), Management (Rhodes University, Grahamstown, South Africa) und Psychologie (University of Pretoria, Pretoria, South Africa) und habilitiert in Psychologie mit Schwerpunkt Arbeits-, Organisations- und Kulturpsychologie. Ihre Forschungsschwerpunkte sind transkulturelles Konfliktmanagement und Mediation, Gesundheit in Organisationen und Frauen in Führung. Sie ist Privatdozentin an der Europa Universität Viadrina und Research Associate an der Rhodes University, South Africa und ist Autorin mehrerer Kinderbücher, Fachbücher, wissenschaftlicher Artikel und Monographien.
Bibliographische Angaben
- Autor: Claude-Hélène Mayer
- 2011, 456 Seiten, Maße: 17,4 x 24,1 cm, Kartoniert (TB), Englisch
- Verlag: Waxmann Verlag GmbH
- ISBN-10: 3830925530
- ISBN-13: 9783830925538
Sprache:
Englisch
Rezension zu „The meaning of sense of coherence in transcultural management “
Despite ambiguity, this is a book that ought to be available in any university or research institute where work is done on the topics indicated above. - D.J.W. Strümpfer in: management revue, 3/2012
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