The Official Introduction to the ITIL 3 Service Lifecycle
Office of Government Commerce
(Sprache: Englisch)
This introduction is your gateway to ITIL. It explains the basic concept of IT service Management and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from earlier books.
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Produktinformationen zu „The Official Introduction to the ITIL 3 Service Lifecycle “
This introduction is your gateway to ITIL. It explains the basic concept of IT service Management and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from earlier books.
Bibliographische Angaben
- 2007, XI, 238 Seiten, Maße: 22 x 19,6 cm, Kartoniert (TB), Englisch
- Verlag: The Stationery Office Ltd
- ISBN-10: 0113310617
- ISBN-13: 9780113310616
Sprache:
Englisch
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