The Seven CS of Consulting: The Definitive Guide to the Consulting Process

The need for Sticky Change The Seven Cs Framework Stage one: Client 1. Three Legged Stool 2 Head Heart Negotiation 3. Invest in the Trust Fund 4. Push/Pull Relationship 5. MPH Client Mapping 6. OUTCOME testing 7. Change ladder 8. Compound Contracting Stage two: Clarify 1. Diagnosis 2. Phase mapping 3. Shadow Dancing 4. Culture 5. Decision makers 6. System construction 7. Stakeholders 8. Life-cycle risk Stage three: Create 1. Managed creativity 2. Divergent Scanning 3. Convergent Choice 4. Solution Storyboarding 5. Resourcing the solution Stage four: Change 1. System dynamics 2. Organisation and disorganization 3. Understand the Resistance 4. Change Spectrum 5. Segment the consumer 6. Change Methodology 7. Energy Mapping Stage five: Confirm 1. Who is Responsible? 2. Climb the Ladder 3. Cockpit confirmation 4. The Qualitative-Quantitative mix 4. Measure Thrice cut once 5. Confirm the Costs Stage six: Continue 1. Sticky Steps 2. D-E Dissonance 3. Listen to the Language 4. Gravitational pull 5. Knowledge transfer 6. Learning Levels 7. Sell the story Stage seven: Close Look Back and learn Look to Let go Look now - Added value Look Forward The Consultants Capital Knowledge as Capital Personal Capital Personal Knowledge Bandwidth Bibliography

Mick Cope is founder of WizOz -- a network based organisation that seeks to help people and businesses optimise their potential. WizOz offers a range of different products and services, all of which are based around the ideas outlined his books. More information on WizOz can be found on his web site www.wizoz.co.uk. As an author he has published seven books; Leading the Organisation to Learn; Seven Cs of Consulting; Know your value? Value what you know; Lead Yourself , Float-You, Personal Networking, and 7Cs of Coaching. He has a number of goals in life, the simple one is to live a life of personal freedom where he is able to think, feel and behave according to his values and not succumb to the demands of others. The more challenging one is to help 1000 people achieve the same in their life. He would love any feedback on any concepts offered in this book. Contact him at mick@wizoz.co.uk