The Truth about Lies in the Workplace
How to Spot Liars and What to Do about Them
(Sprache: Englisch)
Lying in the workplace happens every day. People tell inconsequential lies, substantive lies, little lies, big lies, social lies and malicious lies. They tell lies of omission, lies that obscure facts, and lies that are blatant misrepresentations of the...
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Lying in the workplace happens every day. People tell inconsequential lies, substantive lies, little lies, big lies, social lies and malicious lies. They tell lies of omission, lies that obscure facts, and lies that are blatant misrepresentations of the truth.
Some lies - "white" lies - smooth the way for workplace interactions ("That's a nice tie you're wearing." "I'd be happy to serve on your committee.") Other lies poison business relationships, destroy employee engagement, and kill workplace productivity. The latter - destructive lies - is what Lies in the Workplace focuses on.
This book looks at the high cost of workplace deception (for individuals and for organizations), why people tell lies, and why we tend to believe some liars over others. It examines the role that our own motives, vanities, desires, self-deceptions and rationalizations play in allowing ourselves to be duped. It then covers the verbal and nonverbal cues that you can use to spot a liar at work (an expanded version of Goman's Forbes blog), and urges the reader to be aware of their nonverbal behaviors, so that feeling anxious, introverted, or shy doesn't inadvertently signal untrustworthiness. It ends with insights on how to reduce lies in the workplace.
Klappentext zu „The Truth about Lies in the Workplace “
You Work with a Bunch of Liars Learn What to Do About It Sure, everyone tells little white lies now and then, but real deception in the workplace is a poison that can destroy relationships, careers, and companies. Carol Kinsey Goman, a leading workplace body language expert, combines her own experiences with the latest research to identify fifty subtle physical and vocal cues that will enable you to spot destructive workplace lies. She analyzes the role we play in supporting lies how our own vanities, desires, self-deceptions, and rationalizations allow us to be duped. And once you detect a lie, she provides tactical advice on how to respond, whether the liar is above, below, or on the same level as you even if it s your boss.
Inhaltsverzeichnis zu „The Truth about Lies in the Workplace “
IntroductionChapter 1: Liars at Work
Chapter 2: Deception Detection: 50 Ways to Spot a Liar
Chapter 3: Why We Believe Liars and How We Play Into Their Hands
Chapter 4: How to Deal With Liars
Chapter 5: Do You Look Like a Liar?
Chapter 6: Reducing Lies in the Workplace
Summing up
Notes
Acknowledgments
Index
About the Author
Autoren-Porträt von Carol Goman
Carol Kinsey Goman, PhD, is president of Kinsey Consulting Services. Goman s clients include over 200 organizations in 24 countries, such as Consolidated Edison, Royal Bank of Canada, PepsiCo, Hewlett-Packard, and Expedia. Her work has been featured on CNN, Bloomberg TV, and NBC News.
Bibliographische Angaben
- Autor: Carol Goman
- 168 Seiten, Maße: 14,4 x 21,2 cm, Kartoniert (TB), Englisch
- Verlag: McGraw-Hill Professional
- ISBN-10: 1609948378
- ISBN-13: 9781609948375
- Erscheinungsdatum: 03.06.2013
Sprache:
Englisch
Rezension zu „The Truth about Lies in the Workplace “
"We live in a world of confusion and deception. The Truth About Lies in the Workplace will make us all successful detectives and fact checkers in our work lives. This book gave me insights into finding the truth and safeguarding my reputation."--Lee Hornick, President, Business Communications Worldwide, and Program Director, The Conference Board "The Truth About Lies in the Workplace is more than about spotting liars at work. It's about recognizing our own roles in fostering workplace deception, understanding how our own biases affect the way we interpret and relate to lies of others, and finding ways to minimize the destructive impact of lies and hidden biases. Carol Kinsey Goman brings these concepts together in ways easy to understand. Our challenge is to use this understanding to do the hard work required to create open, honest, and productive workplaces."--Marci Rubin, Executive Director, California Minority Counsel Program "Carol Kinsey Goman exposes the mechanics of deception in this powerful new handbook for workplace health and productivity. Add a live keynote or seminar with Carol, and a new era of leadership and exemplary workplace culture is within your grasp."--Karen Tucker, CEO, Churchill Club "What a fabulous topic for today's leaders. As we move toward heterarchical organizational design, there's never been a more important time to deal with deception in the workplace."--Watts Wacker, futurist and bestselling coauthor of The 500 Year Delta "In today's hyperconnected world, transparency and trust in the workplace are critical. Carol Kinsey Goman clearly understands the power of honest, collaborative leadership. And that's no lie."--Linda Kaplan Thaler and Robin Koval, Chairman and CEO, respectively, of Publicis Kaplan Thaler "Carol Kinsey Goman offers a thoughtful, often counterintuitive, and actionable analysis of lying in the workplace and in life. She is an exceptionally good business writer. H
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