User and Task Analysis for Interface Design
(Sprache: Englisch)
The book helps you design a grat user interface by focusing in the most important step in the process - the first one. You learn to go out and observe your users work, whether they are employees of your company or people in customer organisations. You learn...
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The book helps you design a grat user interface by focusing in the most important step in the process - the first one. You learn to go out and observe your users work, whether they are employees of your company or people in customer organisations. You learn to find out what your users really need, not by asking them what they want, but by going through a process of understanding what they are trying to accomplish. You learn: How interface designers use user and task analysis to build successfull interfaces. Why knowlegde of users, their tasks, and their environments is critical to successful design. How to prepare and set up your site visits. How to select and train your user and task analysis team. What observations to make, questions to ask, and questions to avoid. How to record and report what you have learned to your development team members. How to turn the information you've gathered into design idea. How to create paper prototypes of your interface design. How to conduct usability tests with your prototypes to find out if you're on theright track. This book includes many examples of design successes and challenges for products of every kind.
Vorgestellt wird eine neue Methode zur Pr fung und Verbesserung der Anwenderfreundlichkeit von Benutzerschnittstellen. Jeder Schritt wird anhand bersichtlicher Abbildungen und instruktiver Beispiele erl utert. Checklisten und Formulare lassen sich leicht abwandeln und so an die Bed rfnisse des Lesers anpassen. (02/98)
ENGLISH:
"Hackos and Redish wisely offer us the three things we most need about user and task analysis: practical advice, practical advice, and practical advice." - Ben Shneiderman, University of Maryland
"This book is well written, thorough, and loaded with techniques, examples, and resources that bring analysis to everyone." -Marcia L. Conner, Director of Usability & Learnability PeopleSoft, Inc.
User and Task Analysis for Interface Design helps you design a great user interface by focusing on the most important step in the process -the first one. You learn to go out and observe your users at work, whether they are employees of your company or people in customer organizations. You learn to find out what your users really need, not by asking them what they want, but by going through a process of understanding what they are trying to accomplish.
JoAnn Hackos and Janice (Ginny) Redish, internationally known experts in usable design, take you through a step-by-step process to conduct a user and task analysis. You learn:
- How interface designers use user and task analysis to build successful interfaces
- Why knowledge of users, their tasks, and their environments is critical to successful design
- How to prepare and set up your site visits
- How to select and train your user and task analysis team
- What observations to make, questions to ask, and questions to avoid
- How to record and report what you have learned to your development team members
- How to turn the information you've gathered into design ideas
- How to create paper prototypes of your interface design
- How to conduct usability tests with your prototypes to find out if you're on the right track.
This book includes many examples of design successes and challenges for products of every kind.
ENGLISH:
"Hackos and Redish wisely offer us the three things we most need about user and task analysis: practical advice, practical advice, and practical advice." - Ben Shneiderman, University of Maryland
"This book is well written, thorough, and loaded with techniques, examples, and resources that bring analysis to everyone." -Marcia L. Conner, Director of Usability & Learnability PeopleSoft, Inc.
User and Task Analysis for Interface Design helps you design a great user interface by focusing on the most important step in the process -the first one. You learn to go out and observe your users at work, whether they are employees of your company or people in customer organizations. You learn to find out what your users really need, not by asking them what they want, but by going through a process of understanding what they are trying to accomplish.
JoAnn Hackos and Janice (Ginny) Redish, internationally known experts in usable design, take you through a step-by-step process to conduct a user and task analysis. You learn:
- How interface designers use user and task analysis to build successful interfaces
- Why knowledge of users, their tasks, and their environments is critical to successful design
- How to prepare and set up your site visits
- How to select and train your user and task analysis team
- What observations to make, questions to ask, and questions to avoid
- How to record and report what you have learned to your development team members
- How to turn the information you've gathered into design ideas
- How to create paper prototypes of your interface design
- How to conduct usability tests with your prototypes to find out if you're on the right track.
This book includes many examples of design successes and challenges for products of every kind.
Inhaltsverzeichnis zu „User and Task Analysis for Interface Design “
- Introducing User and Task Analysis for Interface DesignUNDERSTANDING THE CONTEXT OF USER AND TASK ANALYSIS
- Thinking about Users
- Thinking about Tasks
- Thinking about the Users' Environment
- Making the Business Case for Site Visits
GETTING READY FOR SITE VISITS
- Selecting Techniques
- Setting Up Site Visits
- Preparing for the Site Visits
CONDUCTING THE SITE VISIT
- Conducting the Site Visit-Honing Your Observation Skills
- Conducting the Site Visit-Honing Your Interviewing Skills
MAKING THE TRANSITION FROM ANALYSIS TO DESIGN
- Analyzing and Presenting the Data You Have Collected
- Working Toward the Interface Design
- Prototyping the Interface Design
- User and Task Analysis for Documentation and Training
- Bibliography
- Appendices
- Index
Autoren-Porträt von JoAnn T. Hackos, Janice C. Redish
Joann T. Hackos is President of Comtech Services, an international consulting company that advises companies on content management, customer analysis, user interface design, usability, and process maturity. She is also the author of Managing Your Documentation Projects, Standards for Online Communication, and User and Task Analysis for Interface Design (all from Wiley).Bibliographische Angaben
- Autoren: JoAnn T. Hackos , Janice C. Redish
- 1998, Repr., 510 Seiten, mit zahlreichen Abbildungen, Maße: 19,1 x 23,5 cm, Kartoniert (TB), Englisch
- Verlag: Wiley & Sons
- ISBN-10: 0471178314
- ISBN-13: 9780471178316
- Erscheinungsdatum: 09.02.1998
Sprache:
Englisch
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