Achieving Business Value from Technology (PDF)
A Practical Guide for Today's Executive
(Sprache: Englisch)
PRAISE FOR ACHIEVING BUSINESS VALUE FROM
TECHNOLOGY
"Clearly, IT investments have never before played such a critical
part in business growth. The book addresses the weakness existing
in most management systems involving the lack of a...
TECHNOLOGY
"Clearly, IT investments have never before played such a critical
part in business growth. The book addresses the weakness existing
in most management systems involving the lack of a...
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Produktinformationen zu „Achieving Business Value from Technology (PDF)“
PRAISE FOR ACHIEVING BUSINESS VALUE FROM
TECHNOLOGY
"Clearly, IT investments have never before played such a critical
part in business growth. The book addresses the weakness existing
in most management systems involving the lack of a systematic
process to realize the economic benefits of the IT investment and
provides a clear A-Z methodology for business to bridge this gap.
This book is clearly written for all levels and backgrounds in
business management and is a must-do for those whose business
involves IT, is considering IT, or would like to significantly
tailor IT investments for their economic advantage."
--Professor Richard P. Wool, University of Delaware, President
and CEO, Cara Plastics Inc.
"Tony Murphy addresses the difficult question of the value of IT
investments head on. He translates an elegant theory into effective
practice. The case studies in the book effectively reinforce his
key messages."
--Dr. Dermot Moynihan, Senior Vice President, World Wide
Chemical Development, GlaxoSmithKline
"This book is the answer to most CIOs' need for a
well-structured, pragmatic, and easily implemented set of tools and
practices designed to answer the universal problem of managing and
measuring IT's contribution to the business. Tony Murphy's unique
blend of practical experience, industry best practice, and
excellent communication skills provides the reader with a
valuable-and highly readable-guide on how best to achieve that
elusive objective of reliably realizing the business benefits of IT
investments."
--Michael Rice, oup Director of IT, Kerry Group plc
"At Oxfam we are one year into a three-year IT strategy based on
the principles Tony Murphy lays out in this book, and there is a
real, positive difference in how IT is perceived, and in its real
strategic position within the organization. If you have ever
wondered just how you can gain strategic alignment for your IT
function, and then how to make the practical link to IT investment
for the organization, Tony has provided a framework that joins them
both."
--Simon Jennings, Head of Information Systems, Oxfam GB
TECHNOLOGY
"Clearly, IT investments have never before played such a critical
part in business growth. The book addresses the weakness existing
in most management systems involving the lack of a systematic
process to realize the economic benefits of the IT investment and
provides a clear A-Z methodology for business to bridge this gap.
This book is clearly written for all levels and backgrounds in
business management and is a must-do for those whose business
involves IT, is considering IT, or would like to significantly
tailor IT investments for their economic advantage."
--Professor Richard P. Wool, University of Delaware, President
and CEO, Cara Plastics Inc.
"Tony Murphy addresses the difficult question of the value of IT
investments head on. He translates an elegant theory into effective
practice. The case studies in the book effectively reinforce his
key messages."
--Dr. Dermot Moynihan, Senior Vice President, World Wide
Chemical Development, GlaxoSmithKline
"This book is the answer to most CIOs' need for a
well-structured, pragmatic, and easily implemented set of tools and
practices designed to answer the universal problem of managing and
measuring IT's contribution to the business. Tony Murphy's unique
blend of practical experience, industry best practice, and
excellent communication skills provides the reader with a
valuable-and highly readable-guide on how best to achieve that
elusive objective of reliably realizing the business benefits of IT
investments."
--Michael Rice, oup Director of IT, Kerry Group plc
"At Oxfam we are one year into a three-year IT strategy based on
the principles Tony Murphy lays out in this book, and there is a
real, positive difference in how IT is perceived, and in its real
strategic position within the organization. If you have ever
wondered just how you can gain strategic alignment for your IT
function, and then how to make the practical link to IT investment
for the organization, Tony has provided a framework that joins them
both."
--Simon Jennings, Head of Information Systems, Oxfam GB
Inhaltsverzeichnis zu „Achieving Business Value from Technology (PDF)“
Introduction. Chapter 1: Industrial Age Thinking for Information Age Problems. Business Value from Information Technology (BVIT)-A Large and Growing Problem. Learning from Case Studies. What Do These Case Studies Have in Common? Some Historical Perspective. Drawing Conclusions from These Changes. Revisiting the Case Studies. Industrial Age Thinking for Information Age Problems. The Limitations of Financial Metrics. The Value of Financial Techniques for IT Investment Appraisal. What Else Do We Need? Summary. Chapter 2: The Five Pillars of Benefits Realization. Pillar 1: Strategic Alignment. Pillar 2: Business Process Impact. Pillar 3: Architecture. Pillar 4: Direct Payback. Pillar 5: Risk. Summary. Chapter 3: P2-Process. Step 1: Setting the Ground Rules. Step 2: Defining IT Value Standards. Step 3: IT Value Analysis. Step 4: IT Value Project Management. Step 5: IT Value Achievement. Step 6: IT Value Management. Selecting Specific Products and Vendors. Refinements. Sensitivity Analysis. Investment Scope. Summary. Chapter 4: P3-People. Roles-A Foundation Stone of Effective Governance. The IT Council. The IT Investment Board. The Office of Architecture and Standards. The Project Office. Summary and Next Steps. Appendix A: Sample Value Standards. Strategic Alignment. Payback. Architecture. Business Process Impact. Risk. Appendix B: Sample Value Standards Scoring Metrics. Business Process Impact. Architecture. Risk. Appendix C: Completed Weightings. Appendix D: From the Field-Investment Case Worked Example. Appendix E: Quantifying End-User Benefits. Preliminary Information. Opening the Meeting. Resolution of Inconsistencies. Quantifying the Benefits. Refine Quantification. Cross-Verification. Appendix F: Gartner Recommended Approach to Risk Management. Collaborative Risk Management. Risk Assessment Processes. Predictability and Complexity of Risks. Summary. Appendix G: Analytical Hierarchy Process/Analysis. Appendix H: Probability Analysis (Monte Carlo Simulation).
... mehr
Appendix I: Gartner Approach to Change Management: Strategic Planning Assumption. The Need for Change Management. The Human Response to Change. Appendix J: Financial Metrics. Net Present Value (NPV). Internal Rate of Return (IRR). Index.
... weniger
Autoren-Porträt von Tony Murphy
TONY MURPHY, PhD, is a Vice President in Consulting and a thought-leader in the field of IT investment appraisal and benefits realization at Gartner, Inc., the world's largest technology research organization. With nearly thirty years' experience as CIO, software developer, project manager, consultant, and university lecturer, Tony is a sought-after advisor to many of the world's leading corporations and public sector bodies. In addition, he has played an active role in the development of the Irish software industry and is a former vice president of the Irish Computer Society.
Bibliographische Angaben
- Autor: Tony Murphy
- 2002, 1. Auflage, 272 Seiten, Englisch
- Verlag: John Wiley & Sons
- ISBN-10: 0471273147
- ISBN-13: 9780471273141
- Erscheinungsdatum: 08.10.2002
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