Build a Better Customer Survey - From Inefficient to Efficient Design (ePub)
(Sprache: Englisch)
Are you planning to carry out an online customer survey without outside assistance? If Yes, then use this guide to create an efficient questionnaire for your business.
We recommend e.g. a particular structure to be used in the questionnaire, followed by...
We recommend e.g. a particular structure to be used in the questionnaire, followed by...
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Are you planning to carry out an online customer survey without outside assistance? If Yes, then use this guide to create an efficient questionnaire for your business.
We recommend e.g. a particular structure to be used in the questionnaire, followed by 14 multiple-choice and open-ended questions that you can immediately apply and take advantage of.
The illustrated example questions will make it easier to build your own online survey, also from a technical point of view.
YOU WILL LEARN TO:
- Review different business circumstances optimal for collecting customer feedback
- Select an appropriate survey method
- Avoid questions of limited value
- Evaluate the survey content – relevant vs. irrelevant information
- Understand the importance of questionnaire structure, and much more.
We recommend e.g. a particular structure to be used in the questionnaire, followed by 14 multiple-choice and open-ended questions that you can immediately apply and take advantage of.
The illustrated example questions will make it easier to build your own online survey, also from a technical point of view.
YOU WILL LEARN TO:
- Review different business circumstances optimal for collecting customer feedback
- Select an appropriate survey method
- Avoid questions of limited value
- Evaluate the survey content – relevant vs. irrelevant information
- Understand the importance of questionnaire structure, and much more.
Bibliographische Angaben
- Autor: Pasi Toroi
- 2018, Englisch
- Verlag: Lulu.com
- ISBN-10: 0359067662
- ISBN-13: 9780359067664
- Erscheinungsdatum: 05.09.2018
Abhängig von Bildschirmgröße und eingestellter Schriftgröße kann die Seitenzahl auf Ihrem Lesegerät variieren.
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- Dateiformat: ePub
- Größe: 0.57 MB
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Sprache:
Englisch
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