Communication Skills for Surgeons (PDF)
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Good communication is required during each patient interaction: history taking, explanation, consent, breaking bad news, and managing difficult encounters such as the demanding or angry patient. Good communication with patients improves patient trust, compliance and overall satisfaction, reduces complaints and malpractice claims.
Good communication is not an inborn behaviour; it is a learned skill that is based on key principles. Studies have clearly demonstrated that education in communication improves patient outcomes and satisfaction. Several frameworks have been described, to facilitate good communication in certain scenarios: SPIKES for breaking bad news, SBAR for handover, surgical briefs and de-briefs, to name a few.
Professor Abhay Rane OBE FRCSGlasg(Urol) graduated from Poona University in India in 1983, and trained in urology in the United Kingdom and the United States. He has been a Consultant Urological Surgeon at Surrey and Sussex NHS Trust since 1999. He is Visiting Professor at Canterbury Christchurch University, Kent and holds adjunct chairs at two prestigious US Universities: the Keck School of Medicine at the University of Southern California and the Icahn School of Medicine at Mount Sinai, New York. An advisor to the National Institute of Clinical Excellence (NICE) he has also contributed as the national urology representative to the NICE Interventional Procedures Advisory Committee. A former Council member of the British Association of Urological Surgeons (BAUS), he represented BAUS at the International Member Committee of the American Urological Association for a decade. He is current Surgical Vice President of the Royal College of Physicians and Surgeons of Glasgow, and a Director of the Endourology Society. Professor Rane was appointed by Her Majesty Queen Elizabeth II as Officer of the Most Excellent Order of the British Empire in the 2014 Honours List for services to laparoscopic surgery.
- 2022, 1st ed. 2022, 157 Seiten, Englisch
- Herausgegeben: Benjamin Patel, Abhay Rane
- Verlag: Springer International Publishing
- ISBN-10: 3031122135
- ISBN-13: 9783031122132
- Erscheinungsdatum: 28.09.2022
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- Größe: 2.83 MB
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