BCS, The Chartered Institute for IT: Configuration Management (ePub)
Expert guidance for IT service managers and practitioners
(Sprache: Englisch)
Configuration management is the tracking, recording and monitoring of the elements of a business IT system and any changes and developments. This book provides invaluable advice and real-life examples for IT professionals who are implementing configuration...
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Produktinformationen zu „BCS, The Chartered Institute for IT: Configuration Management (ePub)“
Configuration management is the tracking, recording and monitoring of the elements of a business IT system and any changes and developments. This book provides invaluable advice and real-life examples for IT professionals who are implementing configuration management and also for technology-savvy business managers who need to use automated business services. The revised edition is updated to reflect latest IT service management practice.
Autoren-Porträt von David Norfolk, Shirley Lacy
Shirley Lacy is Managing Director of ConnectSphere and specialises in the application of service management best practices to deliver value from IT investments. She is the UK Principal Expert on the ISO working group for process assessment standards for software, systems and service management. In the past, Shirley has worked for a variety of public and private sector bodies including the BBC, Vodaphone, Glaxo, and Cap Gemini.David Norfolk is currently a journalist and an industry analyst with Bloor Research. He writes for the major PC and computing magazines and has produced many industry white papers and research reports. In the past he has worked in the public sector and in banking in the UK and Australia where his fields of expertise included database administration, development methods and standards, and network management. David has an honours degree in chemistry and is a Chartered IT Professional.
Bibliographische Angaben
- Autoren: David Norfolk , Shirley Lacy
- 2014, 2. Auflage, 160 Seiten, Englisch
- Verlag: BCS Learning & Development Limited
- ISBN-10: 1780172303
- ISBN-13: 9781780172309
- Erscheinungsdatum: 07.02.2014
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eBook Informationen
- Dateiformat: ePub
- Größe: 6.30 MB
- Mit Kopierschutz
Sprache:
Englisch
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